COVID-19 Information

Dear Travellers, Travel & Media Partners,

In the wake of the outbreak of the 2019 novel coronavirus (COVID-2019), we would like to bring to your attention the latest updates on the travel situation in Malaysia:

TUESDAY, 27 OCTOBER 2020

Dear Friends of Malaysia,

The Conditional Movement Control Order (CMCO) enforced in Kuala Lumpur, Selangor and Putrajaya will now be extended for another two weeks until November 9 with Standard Operating Procedures (SOP) remains.

Our government has also announced that the state-wide CMCO in Sabah, to be extended to November 9 previously.

Meanwhile, due to the rising number of COVID-19 cases among foreigners, the whole district of Nilai in Negeri Sembilan will observe CMCO from October 28 to November 10, with Putra Point, Nilai will go under Enhanced Movement Control Order (EMCO).

Besides, two more areas in Selangor - Flat Sungai Emas (Kuala Langat) and Plaza Hentian Kajang (Hulu Langat) will also be placed under EMCO for the same period, following a recommendation from the Health Ministry.

According to our Health director-general Tan Sri Dr Noor Hisham Abdullah, 30 per cent of 230 COVID-19 clusters detected in the country since March are linked to the workplace, and thus urging proactive measures taken by employers in curbing the pandemic.

So far, the implementation of CMCO, EMCO as well as Targeted Enhanced Movement Control Order (TEMCO) has seen some improvement with no exponential surge recorded. But the new cases are consistently increasing every day.

Our government, as well as the healthcare system, manages to cope with the COVID-19 situation in Sabah, although bed occupancy rate in hospitals is high. Even our Prime Minister, Tan Sri Muhyiddin Yassin has also ordered the control and capability of public health in Sabah to be enhanced immediately in stemming the pandemic.

As of October 27, Malaysia recorded 835 new cases of COVID-19, totalling 28,640 cases nationwide whereas the total recovery rate is at 64.59%. The total deaths are 238 cases or 0.83% of the confirmed cases.



SATURDAY, 24 OCTOBER 2020

Dear Friends of Malaysia,

On October 20, the Defence Minister, Datuk Seri Ismail Sabri announced a Work From Home (WFH) directive as a response to further enhance the conditional movement control order in Kuala Lumpur, Putrajaya, Labuan, Sabah and Selangor.

The directive targets government servants and industrial sectors at the management and supervisory categories who need not be in the office. Workers in essential services, security as well as the informal sector are exempted from this directive.

Clarifying on his statement that employees in red zones need to take swab tests, the minister informed that this is only for foreign workers and security guards working on-site in the red zones.

Yesterday, the government has announced that the Conditional Movement Control Order (CMCO) in Sabah has been extended by another two weeks. The extension was in response to the request of the state government and the Sabah National Security Council (NSC) due to the rising cases in the state. This means that the state will continue to be under CMCO from October 27 until November 9.

Under CMCO, any large-scale social events such as religious, sports, education, cultural, wedding receptions and social activities are prohibited.

As of 24 October 2020, Malaysia celebrated the recoveries of 671 more patients. Thank you to our frontliners who have worked around the clock to assist the patients. The Ministry of Health also announced 1,228 new cases of Covid-19 yesterday, bringing the total cases in the country to 25,742.


Stay safe. #kitajagakita


WEDNESDAY, 21 OCTOBER 2020

Dear Friends of Malaysia,

Our government is committed to combating COVID-19 pandemic by channelling more than RM1.7 billion to 14 ministries and state governments since February.

The Health Ministry (MoH) has also allocated an additional RM44 million to strengthen the state front line workers in Sabah including providing personal protective equipment (PPE), medical supplies and equipment such as hospital beds as well as ventilators.

Besides, RM50 million has been approved by the government to the National Security Council (NSC) for emergencies preparedness in tackling the rising number of the pandemic. Our government has also reactivated the MoH COVID-19 Fund on October 16 to facilitate the people who want to make cash contributions voluntarily.

Meanwhile, The Sungai Buloh Health Ministry Training Institute (ILKKM) and National Leprosy Control Centre have been reactivated as COVID-19 Quarantine and Low-risk Treatment Centres (PKRC) following the drastic increase in the number of COVID-19 cases in Selangor.

Starting October 22, employees in the private and public sectors, at the management and supervisory levels, in the areas of Selangor, Sabah, Kuala Lumpur, Putrajaya and Labuan which are under the enforced Conditional Movement Control Order (CMCO), have been directed to work from home.

This latest government directive will affect more than one million workers, including 776,135 workers in the industrial sector as The International Trade and Industry Ministry has agreed to allow a maximum of 10 per cent workers of those in management and supervisory posts to come to work for a limited time.

Those working on the accounting, finance, administration, legal, planning as well as information and communications technology (ICT) will be allowed to be in the office for four hours starting from 10 a.m. to 2 p.m. for three days a week.

Civil servants working in the affected CMCO areas, on the other hand, are allowed to come to work for a maximum capacity of 30 per cent with all meetings, discussion and training need to be held online.

Employees living in the areas under COVID-19 red zones must undergo COVID-19 swab tests, and the cost incurred will be borne if the employers register and contribute to the Social Security Organisation (Socso).

As of October 21, Malaysia recorded 732 new cases of COVID-19, totalling 22,957 cases nationwide whereas the total recovery rate is at 65.04%. The total deaths are 199 cases or 0.87% of the confirmed cases.



FRIDAY, 16 OCTOBER 2020

Dear Friends of Malaysia,

In response to the rising number of cases in Labuan, the Government has announced that the federal territory will be placed under a Conditional Movement Control Order (CMCO) for two weeks beginning October 17 until October 30.

Under CMCO, interstate travel is not permitted. However, transport bringing workers to the island as well as emergency cases are allowed, where the letter of approval from the police is required.

However, the public is advised to remain calm as economic activities and businesses on Labuan may continue their operations, provided all the SOPs as stipulated by the Government are adhered to.

Additionally, mosques and suraus are allowed to hold daily and Friday prayers, but the condition will be brought to the Islamic authorities for the approval of the Yang di-Pertuan Agong.

Further details on the SOP will be announced by the Government soon.

The Government has also informed the public that travel permits for entry and exit at designated CMCO areas can now be obtained at police stations or downloaded directly from the police’s official Facebook page.

The travel permits will allow the public with the necessary requirement to pass through roadblocks in and out of CMCO areas. Applicants need to fill up the forms and obtain the signature of the station chief at any police station.

Clarifying the rule on dining in public, the National Security Council now allows a maximum of four diners per table, instead of two, provided that the table is big enough to allow for sufficient distancing. Commenting on the same issue, the Selangor Menteri Besar announced that eateries in Selangor will now be allowed to host a maximum of five diners per table during CMCO, with the same condition that there is enough space to observe physical distancing.

The CMCO enforced in Kuala Lumpur, Selangor and Putrajaya is currently in effect, from October 14 until October 27.

The Ministry of Tourism, Arts and Culture has released the detailed SOPs during CMCO in the three areas related to the tourism industry which can be viewed in full here: FAQ on the Tourism and Cultural Sector during CMCO.

Yesterday, Malaysia celebrated the recoveries of 409 patients, the highest recorded number of recovery cases in a day. However, the Ministry of Health also announced 589 new cases of Covid-19, bringing the total cases in the country to 18,129.


With the threat of virus in our community, everyone is encouraged to practise the precautionary measures and cultivate the SOPs as part of our routine.

Stay safe. #kitajagakita


TUESDAY, 13 OCTOBER 2020

Dear Friends of Malaysia,

Malaysia is facing a more challenging task in curbing the COVID-19 pandemic in the third wave with D614G-type mutation, which can be easily infected and transmitted due to clusters in Sabah and Kedah.

Nevertheless, our Health Ministry is more prepared to manage the situation compared to the first two waves. According to our Health Director-General Tan Sri Dr Noor Hisham Abdullah, our battle of medical frontline workers in Sabah is now reaching a critical moment as 75 per cent of the daily new cases detected originated from the state in the recent weeks.

The ministry has deployed more healthcare personnel from selected departments and divisions around the country to Sabah to date. Therefore, our current strategy is based on community surveillance as well as contact tracing by finding, testing, isolating and treating all infected persons to break the chain of infection while tightening the control of state and district borders.

Following the rise in COVID-19 cases, the Conditional Movement Control Order (CMCO) will be imposed in Sabah from October 13 to 26 with only essential services including fishery, plantation and agriculture sectors are allowed to operate.

During the period, only two people from each household are allowed to leave their houses to buy necessity items. Wholesale markets, night markets, agro-markets, grocery shops, clinics and pharmacies are allowed to operate within a certain period of time. However, restaurants and food stalls are permitted only for drive-through, deliveries and take-aways.

The government also announced that CMCO will be enforced in Kuala Lumpur, Selangor and Putrajaya effective October 14 to 27 following the advice from Health Ministry due to rising number of COVID-19 cases in Klang, Petaling and Gombak as well as other districts.

Hence, interdistrict travelling will be barred during this period with the exception for work purpose as workers will need to show their work pass or consent letter from employers.

Besides, any sports, recreational, social and cultural activities are not permitted while all higher learning institutions, skills training institutes, schools, kindergartens, public and recreational parks will close as well as mosques and non-Muslim houses of worship.

However, all government offices will resume operations with the head of departments can consider allowing some civil servants to use a rotating schedule or working from home.

As of October 13, Malaysia recorded 660 new cases of COVID-19, totalling 16,880 cases nationwide whereas the total recovery rate is at 67.37%. The total deaths are 163 cases or 0.97% of the confirmed cases.



FRIDAY, 09 OCTOBER 2020

Dear Friends of Malaysia,

In the effort to smoothen the application process to enter and exit the country for Malaysians and foreigners, applicants can submit their requests via MyTravelPass on the official website of the Immigration Department. The period of application is from October 8 and will last throughout the duration of the Recovery Movement Control Order (RMCO), which will be implemented until December 31.

The approval process for the applications made under MyTravelPass is estimated to take approximately five working days. Therefore, all applicants are urged to apply early to ensure all the necessary supporting documents are provided.

The categories of applications that are permitted to apply via MyTravelPass are as follows:

  • Reciprocal Green Lane (RGL) pass
  • Periodic Commuting Arrangement (PCA) pass
  • Spouse of Malaysian and spouse of permanent resident/residence pass and for dependent visa applications
  • Applications for foreign maids and temporary work visit passes
  • Applications for entry by expatriates
  • Applications by foreigners under Malaysia My Second Home (MM2H)

Applicants will receive results or status of applications via email. While application will be made easy, take note that approval is not guaranteed.

Meanwhile, the state of Sarawak has announced their latest SOPs for those entering the state from West Malaysia. Now all Malaysian citizens are required to undergo quarantine for 14 days at Quarantine Centres. They are also required to undergo Covid-19 tests on the second and tenth day. However, while the quarantine and Covid-19 test costs are borne by the Sarawak State Government for Sarawakians, non-Sarawakians will need to pay for the total costs on their own.


Malaysia recorded 375 new cases of Covid-19 yesterday, bringing the total cases in the country to 14,368. With 18 more recoveries reported yesterday, Malaysia’s total recovery rate now stands at 73.21%.


Don’t forget to wear your masks and avoid the three C’s: Crowded places, Cramped spaces and Close conversations.

Stay safe. #kitajagakita


WEDNESDAY, 07 OCTOBER 2020

Dear Friends of Malaysia,

Our government has imposed travel restrictions from the state of Sabah to the Peninsular Malaysia, Sarawak and Labuan effective October 12 until October 25 following the surge of the new COVID-19 cases.

However, those who receive special exemptions that require police permission such as emergency cases, death in a family as well as other essential services, still need to undergo COVID-19 screening at the entry points of their destinations.

Meanwhile, COVID-19 screening is also mandatory for entry into Sabah as permission is only given to Sabahans with the ‘H’ code in their MyKad and their spouses, as well as non-Sabahans in essential services including students, with valid passes issued by the State Immigration Department.

Federal civil servants based in Sabah, on the other hand, must obtain the Section 66 (1)(d) of the Immigration Act stamp at the Sabah Immigration Department’s office upon entering the state.

As for now, our Prime Minister, Tan Sri Muhyiddin Yassin said Malaysia is not considering of implementing a nationwide Movement Control Order (MCO) or a total lockdown because it could lead to the collapse of the social and economic systems of the nation. But the authorities would instead enforce Targeted Enhanced MCO (TEMCO) in areas with a high number of cases.

Starting October 6, the government has imposed the TEMCO on Alor Setar Prison in Kedah including staff quarters for 14 days, following a spike in COVID-19 cases and therefore, all movement in and out of the area, including visits by detainees’ families, will not be allowed.

In Sabah, Conditional Movement Control Order (CMCO) is enforced on Kota Kinabalu, Penampang and Putatan starting October 7 followed by Sandakan, Papar and Tuaran effective October 9. One district in Selangor, Klang, which is also classified as COVID-19 red zone, will be under CMCO from October 9 onwards.

During the CMCO, people are not easily allowed to leave or enter these areas, and only essential services will be allowed to operate.

The government has also announced that the police inspectors can now issue compounds to individuals who are not adhering to the COVID-19 standard operating procedures (SOPs) on the spot.

As of October 7, Malaysia recorded 489 new cases of COVID-19, totalling 13,993 cases nationwide whereas the total recovery rate is at 75.04%. The total deaths are 141 cases or 1.01% of the confirmed cases.



FRIDAY, 02 OCTOBER 2020

Dear Friends of Malaysia,

Effective October 3, the government will impose a statewide restrictions on travels between districts in Sabah for 14 days until October 16. This decision was made in light of the spike in the number of cases in the state in an attempt to curb further spread of the virus in the community.

Only those in essential service including food supplies, medicine and security are allowed to make trips across districts.

In addition, the Targeted Enhanced Movement Control Order (TEMCO) in the districts of Tawau, Lahad Datu, Kunak and Semporna that was previously announced will remain in force from September 29 until October 12. Under TEMCO, all residents cannot leave their respective districts and no visitors are permitted entry into those districts. Only those providing essential goods and services may continue operations.

Responding to the increase in cases in its neighbour state of Sabah, the Sarawak state government had also announced new updates to the procedure for those wishing to enter Sarawak effective October 4 to October 18 as follows:

  • Malaysians and non-citizens in Sabah and the Federal Territory of Labuan are NOT allowed to enter Sarawak
  • Only Sarawakians in Sabah and Labuan will be allowed to return to the State during that period, but they have to apply through the online EnterSarawak application and fill up an e-health declaration form. They will have to undergo a 14-day quarantine at quarantine centres and take the COVID-19 RT-PCR (real time polymerase chain reaction) test on the second and 10th days
  • Sarawakians categorised as essential service personnel who have to perform official duty in Peninsular Malaysia are allowed to go. However, they must apply through EnterSarawak and fill up an e-health declaration form, as well as obtain approval from their respective heads of department by uploading the official letter and letter of invitation (for the meetings) onto the EnterSarawak application before they can be allowed to return without quarantine at quarantine centres
  • Sarawakians as well as foreigners who wish to enter Sarawak from Peninsular Malaysia must apply through the EnterSarawak application and fill up the e-health declaration form. They will be quarantined for 14 days, take the COVID-19 test on the second and 10th days, and will have to bear the cost of the tests
  • Non-Sarawakians and foreigners who are involved in the delivery services sector using land transportation have to obtain a special approval letter from the divisional disaster management committees either in the Miri or Limbang divisions neighbouring Brunei Darussalam and take a COVID-19 test before embarking on the journey

Below are the infographics on the SOP details:



For more information on the entry and exit requirements for Sarawak, please visit https://sarawakdisastermc.com/pages/faq-page/.

As of October 2, Malaysia recorded 287 new cases of Covid-19 whereas the total recovery rate is at 85.76% with 81 new recovered cases reported today.

Let us remain vigilant in this fight against Covid-19 to protect ourselves and our loved ones. Mask up, wash your hands and follow the SOP and guidelines as outlined by the Ministry of Health and relevant authorities.

Stay safe. #kitajagakita



WEDNESDAY, 30 SEPTEMBER 2020

Dear Friends of Malaysia,

Individuals returning from Sabah have to undergo mandatory COVID-19 test starting September 27 as well as home quarantine. Those who are tested negative for COVID-19, however, are advised to stay at home. They must comply with standard operating procedures (SOPs) and avoiding contact with people as much as possible.

Effective September 28, all non-Sarawakians entering the state via Sabah or Labuan are required to complete their particulars online at ‘EnterSarawak’ and provide a valid COVID-19 PCR test result three days before departure. Passengers with the approved application will be given a limited five-day entry pass in Sarawak and required to attach a return flight ticket.

However, Sarawakians, permanent residents or Sarawak visa pass holders entering Sarawak via Sabah/Labuan are also required to complete their details at ‘EnterSarawak’ and wear the wristband. They also need to undergo home quarantine for 14 days and PCR swab test upon arrival or on the second and 10th day.

On a related note, Malaysia Shopping Mall Association has given assurance that complete sanitation, proper disinfection and thorough cleaning have been done in accordance to the SOPs as the safety of the staff, tenants, visitors and shoppers are their primary concern and top priority.

These include double screening for contact tracing as well as monitoring the temperature following some COVID-19 cases reported in the last two weeks involving several shopping malls in the Klang Valley.

Meanwhile, due to international travel restriction, Ministry of Tourism, Arts and Culture and Immigration Department has made it easier for Malaysia My Second Home (MM2H) participants who wish to terminate their pass from abroad. Further details about this new termination procedure starting September 23, can be found here.

While we are expecting the ‘green travel bubbles’ through cross-border travel for leisure with ASEAN neighbouring countries could be materialized by the first quarter of next year, there is an initiative to help our tourism small and medium enterprises (SMEs).

Google Malaysia together with Malaysia Digital Economy Corporation (MCEC), as well as Malaysian Association of Tour and Travel Agents (MATTA), are announcing a webinar series under the ‘Mahir Digital Bersama Google’ initiative to help SMEs to equip themselves with relevant digital knowledge and connect them with local consumers online. The live stream sessions begin on September 30 and will run until the middle of October.

As of September 30, Malaysia recorded 9,967 cases of COVID-19 recoveries or 88.80% of the total positive cases. The total deaths are 136 cases or 1.21% of the confirmed cases. 



FRIDAY, 25 SEPTEMBER 2020

Dear Friends of Malaysia,

We are pleased to share the news that Malaysia has won the “Health and Medical Tourism: Destination of the Year” title, announced at this year’s Medical Tourism Award ceremony in London on 23 September 2020.

This is not the first time for Malaysia to win the title, as Malaysia had also claimed the title for three consecutive years from 2015 through 2017.

The Malaysia Healthcare Travel Council (MHTC) also clinched its fourth award under the “Cluster of the Year” title. Several private Malaysian healthcare institutions further secured Malaysia’s name on the global map for healthcare as they bagged various awards namely Sunway Fertility Centre (International Fertility Clinic of the Year), Prince Court Medical Centre (International Hospital of the Year), Sunway Eye Centre (International Eye Clinic of the Year) and Thompson Hospital Kota Damansara (Best Quality Initiative).

This serves as a testament to the high standard of the quality of services provided by Malaysia’s healthcare, as we continue to battle and reduce the spread of the Covid-19 pandemic within our shores.

Meanwhile, in a statement by Senior Minister Datuk Seri Ismail Sabri Yaakob, it was announced that the government would only continue subsidising quarantine costs for Malaysian citizens. Effective September 24, foreigners entering Malaysia would be required to pay the full quarantine cost of RM4,700 for the mandatory 14-day quarantine.

Malaysians would only have to pay RM2,100 for their accommodation while the operational costs of RM2,600 will be borne by the government.

However, the fee will be reduced for those sharing a room. For example, the second and third individuals who share a room with the first individual, each of them will have to pay RM700 per person. The cost of accommodation is free for children under six years old.

As of September 25, Malaysia recorded 111 new cases of Covid-19 whereas the total recovery rate is at 90.73% with 30 new recovered cases reported yesterday.



WEDNESDAY, 23 SEPTEMBER 2020

Dear Friends of Malaysia,

Our industry player has ramped up its effort to revitalize domestic tourism by organizing the first-ever Malaysian Association of Tour and Travel Agents Fair Online starting September 23 until 30.

This initiative is adopting the new digital platform to facilitate MATTA members of travel agents and tours operators as well as other tourism service providers to sell over 1,000 holidays packages to consumers focusing on domestic travel.

Sabah Tourism Board, on the other hand, has launched the Domestic Travel Stimulus to help tour operators. Under the stimulus, all Sabah based-licensed tour operators offering minimum three days two nights domestic travel packages in the state including accommodation, transportation and tours, are eligible to apply for an incentive of RM50 per traveller with a minimum of four and up to 25 pax per package.

At the same time, we at Tourism Malaysia also continues our efforts by providing a platform for industry players to promote their products at our website, malaysia.travel; in fact, a total of 103 deals and 107 packages have been listed to date.

Our Prime Minister, Tan Sri Muhyiddin Yassin has announced RM10 billion special additional initiative package ‘Kita Prihatin’ which include the second round of RM7 billion cash aid for two-income groups categorized as B40 and M40 known as Bantuan Prihatin Nasional (BPN) 2.0.

Besides, our caring government also allocates RM2.4 billion Wage Subsidy Programme (WSP) 2.0 as well as RM600 million for Special Prihatin Grant (GKP) to help micro-businesses with financial difficulties due to COVID-19 pandemic.

Under WSP 2.0, the wage subsidy of RM600 monthly will be given to a maximum for 200 employees each for three months to assist companies that are experiencing revenue reduction up to 30 per cent compared to last year during the ongoing Recovery Movement Control Order (RMCO).

On a related note, the current situation of pandemic COVID-19 in Sabah at the moment is still under control even though there is a surge in new cases following the emergence of eighth COVID-19 active cluster in the state. However, individuals returning from Sabah would not be required to undergo the 14-day mandatory quarantine unless showing COVID-19 symptoms. But they are encouraged to take the test.

As of September 23, Malaysia recorded 9,602 cases of COVID-19 recoveries or 91.40% of the total positive cases. The total deaths are 133 cases or 1.27% of the confirmed cases.



SATURDAY, 19 SEPTEMBER 2020

Dear Friends of Malaysia,

Good news to foreign students who have already applied to universities in Malaysia! Malaysia is set to welcome foreign students provided that the universities they applied to are open and have organised classes for students.

In a statement by the Immigration Department (JIM) on September 16, they will also consider new applications for student visa for universities that are open and have classes. Both the existing and prospective students must submit their applications to JIM prior to coming to Malaysia, and their universities must also inform JIM confirming the classes for the students.

Even though new applications for student visa will be put under consideration, approval would not be given to prospective students from one of the 23 countries whose citizens had been prohibited from entering Malaysia.

The 23 countries are United States, Brazil, India, Russia, Peru, Colombia, South Africa, Mexico, Spain, Argentina, Chile, Iran, Bangladesh, Britain, Saudi Arabia, Pakistan, France, Turkey, Italy, Germany, Iraq, the Philippines and Indonesia. Malaysia had put these countries under the entry ban list due to the high cases of Covid-19 reported in the respective nations.

Only professional visit pass holders, permanent residents, spouses of Malaysian citizens and student pass holders from the 23 countries will be allowed to enter Malaysia, provided that they submit their applications and obtained approval from JIM beforehand.

On a related note, JIM had updated its lists of procedures for Malaysians leaving and entering the country. Please visit the Latest Procedure for Malaysians Leaving and Returning to Malaysia the updated information on entry rules and restrictions.

Following the government’s announcement on September 10 which had allowed restaurants and convenience stores to extend their operating hours until 2am, the Selangor state government has agreed to allow restaurants and convenience stores in the state to operate until 2 am. However, the Kuala Lumpur City Hall (DBKL) has announced that these businesses in the capital city will continue to operate only until midnight. A statement by DBKL clarified that the decision was made to standardise business closing times which would facilitate efficient monitoring by DBKL and other agencies.

As of September 19, Malaysia recorded 20 new cases of Covid-19 whereas the total recovery rate is at 91.62% with 51 new recovered cases reported.



WEDNESDAY, 16 SEPTEMBER 2020

Dear Friends of Malaysia,

Our Prime Minister, Tan Sri Muhyiddin Yassin has made it clear that Malaysia is currently in no rush to reopen the country’s border except for businesses, including investment and education, provided with stringent standard operating procedures (SOPs).

The government has also reiterated its commitment to tightening the border’s control to protect the people from the COVID-19 infections and to prevent an influx of illegal immigrants.

While the border’s control has caused some inconvenience to the public, we need to understand the necessity to strike a balance between protecting the lives of people and the livelihoods of all Malaysians.

Although Malaysia has also managed to keep the pandemic under control compared to other several countries, our government remains concerned over the recent surge which is now exceeding 10,000 total confirmed cases.

Malaysians are therefore reminded to remain vigilant as Malaysia is still at war to contain COVID-19 infections. They need to practice the new norms by washing their hands frequently, or using hand sanitiser and wear face masks in public places, as everybody plays their part as ‘frontliners’.

Public discipline and SOP compliance are crucial in breaking the chain of infections since the government are not only trying to flatten the curve but also looking for long-term containment of the virus.

Hence, our government would not hesitate to enforce the Enhanced Movement Control Order (EMCO) in the areas which recorded a high number of COVID-19 cases.

As of September 16, there is an increase in the number of recoveries in Malaysia, totalling to 9,235 in which it represents 92.06% of the total positive cases. The total number of COVID-19 fatalities, however, remained at 128 cases or 1.28% of the total confirmed cases.



FRIDAY, 11 SEPTEMBER 2020

Dear Friends of Malaysia,

Yesterday, the government of Malaysia had announced that the entry ban had been slightly relaxed, as it now allows entry of long-term pass holders, including expatriates from 23 countries that Malaysia had previously placed under entry ban in a statement that was announced on September 7.

The 23 countries that had been named are United States, Brazil, India, Russia, Peru, Colombia, South Africa, Mexico, Spain, Argentina, Chile, Iran, Bangladesh, Britain, Saudi Arabia, Pakistan, France, Turkey, Italy, Germany, Iraq, the Philippines and Indonesia, where high number of Covid-19 cases had been recorded.

The relaxation of the rule applies to professional visit pass holders, permanent residents, spouses of Malaysian citizens and student pass holders, and they need to submit applications through Immigration Department before they are allowed entry into the country.

This is subjected to the condition that the group must abide by the rule that their journey to Malaysia is one way and they must remain here.

In the same statement, the government also announced that the administrative Enhanced Movement Control Order (EMCO) will be in effect in Kota Setar from September 11 until September 25. The order was made after a spike in Covid-19 cases in the district involving 28 townships of almost 400,000 people.

In addition, the international entry point at Bukit Kayu Hitam will be shut down during the period.

Throughout the EMCO period, no one is allowed to travel in and out of the state, and only essential stores will be allowed to open, including food outlets, grocery stores, petrol stations, clinics and hospitals. Educational institutions including universities, kindergartens, vocational and skills training centres will also be closed.

On a separate matter, late-night diners will be happy to note that the government has now allowed restaurants and convenience stores to operate until 2am. Senior Minister Datuk Seri Ismail Sabri Yaakob announced yesterday that the National Security Council (MKN) has agreed for the extension of operating hours due to requests by restaurant operators as they want to cater to more patrons to increase income, especially due to the pandemic. Previously, food outlets and convenience stores had only been allowed to operate until midnight. However, this rule does not apply to areas under EMCO.

As of September 10, Malaysia recorded 45 new cases of Covid-19 whereas the total recovery rate is at 95.21% with 24 new recovered cases reported yesterday.



TUESDAY, 08 SEPTEMBER 2020

Dear Friends of Malaysia,

Our Immigration Department has come up with the latest list of 23 countries whose citizens are temporarily barred entering Malaysia effective September 7 due to the high number of recorded positive COVID-19 exceeding 150,000 cases.

The countries include The United States of America, Brazil, India, Russia, Peru, Colombia, South Africa, Mexico, Spain, Argentina, Chile, Iran, The United Kingdom, Bangladesh, Saudi Arabia, Pakistan, France, Turkey, Italy, Germany, Iraq, The Philippines and Indonesia.

These entry restrictions are to contain further spread of the pandemic due to an increasing number of imported COVID-19 cases.

However, Malaysians from these high-risk countries are allowed to return home, subject to the existing procedure of 14-day mandatory quarantine as well as other standard operating procedures (SOPs).

The entry bans also applied to the holders of long-term passes from these 23 countries including Permanent Residents of Malaysia (MyPR), Malaysia My Second Home Programme (MM2H), all expatriates, Residence Pass, Student Pass, Visit Pass (Temporary Employment) and spouses of Malaysian citizens and their children with Long Term Social Visit Pass.

Besides, other foreign nationals who currently reside and hold long-term passes in these countries also barred from entering Malaysia.

As of September 8, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 9,136 in which it represents 95.57% of the total positive cases. The total number of COVID-19 fatalities, however, remained at 128 cases or 1.34% of the total confirmed cases.



FRIDAY, 04 SEPTEMBER 2020

Dear Friends of Malaysia,

In a bid to curb the spread of the Covid-19 virus in Malaysia, the government has announced that it will impose an entry ban on citizens of countries that have recorded more than 150,000 cases of Covid-19 beginning September 7.

As of today, the countries that have been included in the list are India, Indonesia, Philippines, United States, Brazil, France, United Kingdom, Spain, Italy, Saudi Arabia, Russia and Bangladesh.

Exemptions are only given for specific reasons including emergency cases and cases involving bilateral relations.

Previously, Senior Minister (Security Cluster) Datuk Seri Ismail Sabri Yaakob had announced an entry ban on long-term pass holders from India, Indonesia and the Philippines from September 7. This decision was made in light of the spike in Covid-19 cases in those countries.

This will involve six categories of pass holders from the countries: permanent resident status (PR), Malaysia My Second Home Programme (MM2H) participants, expatriates including professional visit pass (PVP) holders, resident pass holders, spouses of Malaysian citizens and their children, as well as students from the three countries who wish to return to Malaysia.

However, Malaysians from high-risk countries may return to the country, provided that they are subjected to the 14-day mandatory quarantine as well as other SOPs as outlined by the government.

The entry ban on long-term pass holders from India, Indonesia and the Philippines was agreed by the state government of Sarawak. Echoing the federal government’s policy, Deputy Chief Minister Datuk Amar Douglas Uggah announced that the state will impose the same entry ban to the three countries citing concerns due to the high imported cases from the countries.

On a related note, the federal government reminded that those entering Sarawak from abroad, including returning Sarawakians, will still need to complete the 14-day quarantine requirement at designated centres. Overseas arrivals will also have to undergo Covid-19 swab tests on the second and tenth day.

A statement issued by the government clarified that the quarantine cost for returning Sarawakians from overseas will be fully borne by the state government whereas non-Sarawakians will need to bear their own expenses. Domestic arrivals of Malaysians from Peninsular Malaysia, Sabah and Labuan to Sarawak need not be quarantined anymore. However, they must fill in the E-Health Declaration Form prior to entering the state. Meanwhile, foreigners and Malaysians from overseas are required to fill up both E-Health Declaration Form and Enter Sarawak form.

As of September 3, Malaysia recorded 14 new cases of Covid-19, making the total active cases in the country 163. Meanwhile, the total recovery rate is at 96.9% with the four new recovery cases recorded yesterday.



MONDAY, 31 AUGUST 2020

Dear Friends of Malaysia,

The Malaysian government has recently extended the Recovery Movement Control Order (RMCO) to December 31 since the latest global development on the COVID-19 pandemic shows no sign of abating.

Even though the local situation remains under control, the government still need to continue enforcement action under the Prevention and Control of Infectious Diseases Act 1988 (Act 342) for the sake of people if there is an increase in infections in particular localities.

The move is also to ensure all parties to comply with the Standard Operating Procedures (SOPs) and health protocols set out by the authorities.

Besides, it is imperative to tighten the country’s border controls as well as making it compulsory for citizens returning abroad as well as foreigners entering Malaysia, to undergo a 14-day quarantine order at designated quarantine stations.

Even though RMCO has been extended, our Prime Minister Tan Sri Muhyiddin Yassin believes that our daily activities will not be affected by the practice of new norms and adherence to the SOPs.

We need to wear face masks, wash our hands, maintain personal hygiene, and avoid crowded places, and this is what we have done until we have successfully prevented the spread of COVID-19 in our communities.

As of August 31, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 9,054 in which it represents 96.94% of the total positive cases. The total number of COVID-19 fatalities, however, remained at 127 cases or 1.36% of the total confirmed cases.


WEDNESDAY, 26 AUGUST 2020

Dear Friends of Malaysia,

Effective August 1, the government has made it compulsory for everyone to wear a mask while in public, including inside public transportation, crowded public spaces, and areas where social distancing is impossible.

With recent updates, primary school students have been granted leniency where they are now allowed to use face shields instead of face masks. The relaxation of the rule has been granted to students aged 12 and below, to reduce the burden on low income families who cannot afford to buy the RM1 three-ply face masks. The Health Ministry has agreed to allow primary school children to use face shields but those who can afford it are encouraged to use both face masks and face shields for extra protection.

Meanwhile, returnees undergoing their mandatory 14-day quarantine at designated centres nationwide have been given the green light to place food delivery orders. However, should they choose to do so, they must sign a waiver and agree that they would be responsible for any sickness caused by the food, and the government will not be held accountable. While the quarantined returnees may now enjoy a greater freedom in having food delivery options, they are advised to exercise caution and adhere to the rules and SOP set during quarantine.

We are also glad to share good news for Muslim foreigners who are working here, as they will be allowed to perform congregational prayers at mosques nationwide from September 1. They are reminded register, wear masks, and observe physical distancing along with other SOP that has been outlined by the Health Ministry. Muslims who wish to pray at mosques must also bear in mind that the number of entry is based on the mosque’s capacity.

As of yesterday, Malaysia records 11 new cases of Covid-19. On the other hand, the number of recovery cases increases to 8,971 which brings the total rate of recovery to 96.62%.

Mask up and stay safe.


TUESDAY, 18 AUGUST 2020

Dear Friends of Malaysia,

We note that things were generally smooth as the border between Malaysia and Singapore reopened for the first time on August 17 since the COVID-19 pandemic hit in March. The resumption of the cross-border travels is made possible after two countries agreed for the implementation of Reciprocal Green Lane (RGL) and Periodic Green Lane (PCA).

The RGL facilitates travel for essential business and official purposes while the PCA allows the two countries’ citizens who hold long-term immigration passes (for business and work purpose) to return home for short-term leave.

Under RGL, travellers from all nationalities for example, must have remained in Singapore for at least 14 days before departure to Malaysia. They are allowed to make single-entry essential travel to Malaysia for a maximum two-week period of stay and the eligible quota for RGL is 400 per-week.

Travellers should monitor their health status before leaving Singapore and will bear the cost of COVID-19 PCR test besides need to install, register and activate MySejahtera mobile application before departure.

Meanwhile, under PCA, citizens and permanent residents of Singapore who hold Long Term Social Visit Pass (LTSVP) for business or work in Malaysia, should work at least three consecutive months in this country before returning to Singapore for short-term home leave.

The PCA which offers 2,000 eligible quota per-day, should be applied by employers for their employees via MyTravelPass online application with a copy of valid LTSVP and passport as well as the letter of appointment.

Since the online applications for both RGL and PCA were opened from August 10, we glad to know that these quotas have been filled up for the first three consecutive days (August 17, 18 & 19)!

As of August 18, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,902 in which it represents 96.56% of the total positive cases. The total number of COVID-19 fatalities, however, remained at 125 cases or 1.36% of the total confirmed cases.


WEDNESDAY, 12 AUGUST 2020

Dear Friends of Malaysia,

Good news for those who are eligible to enter or return to Malaysia: The Government has agreed to allow for some exemptions from paying quarantine charges.

As you are well aware, all returnees who enter Malaysia need to undergo a mandatory 14-day quarantine at designated stations or facilities. All charges incurred at the quarantine facilities are borne by the individuals except for the following:

  • Individuals from B40 households, Malaysians working abroad and those who have been retrenched
  • Malaysians returning home after serving jail sentences in neighbouring countries
  • Those with disabilities and registered with the Welfare Department
  • Those stranded overseas for a long period of time and have no financial means to pay for their quarantine
  • Children below 12 who are single travellers (A parent will be allowed to accompany their children at quarantine centres and their expenses will be borne by the Government)

For those who undergo quarantine at public training institutes, the charge has now been reduced to RM100 a day, compared to RM150 imposed previously. Returnees may also opt to be quarantined at hotels depending on the availability of rooms, however, the rate for hotel quarantine remains at RM150 a day.

Children under 12 who travelled with their parents may be quarantined in the same room as their parents and will be charged at a rate of RM50 a day.

The public is also reminded to play their part in adhering to the SOPs as advised by the government. The SOPs are only as effective as the implementation and this responsibility heavily relies on community self-control. In line with this, the government has launched the “Embracing New Norms” campaign on August 8th, to raise awareness and inculcate the new norms as part of our culture. More details can be viewed via the following link: Pembudayaan Norma Baharu Dalam Komuniti

As of today, Malaysia records 11 new cases of Covid-19. On the other hand, the number of recovery cases increases to 8,817 which brings the total rate of recovery to 96.74%.

Stay safe, wear a mask.


THURSDAY, 06 AUGUST 2020

Dear Friends of Malaysia,

We would like to update you that Ministry of Tourism, Arts and Culture is currently unable to process any new application for the Malaysia My Second Home Programme (MM2H) due to its latest suspension by the government for the comprehensive review and re-evaluation.

This suspension is also in line with the government’s decision of not allowing foreign travellers to enter Malaysia due to COVID-19 pandemic. However, foreigners who are still interested to participate in the MM2H programme are welcome to apply once it is reactivated.

On the other note, we also eager to know that our low-cost airline, AirAsia is gearing up for the resumption of flights between Malaysia and Singapore as both governments have decided to open up cross-border travel for essential business and official purposes through Reciprocal Green Lane (RGL) scheme by this month.

For a start, AirAsia is expected to launch daily flights between Kuala Lumpur and Singapore and one weekly flight each between Singapore and Penang, Kota Kinabalu, Kuching and Ipoh. These flights are scheduled for the week of August 17, subject to further announcements by the governments.

Meanwhile, Malindo Air will also resume its international flights from Kuala Lumpur to Singapore effective August 19 with a single daily flight in order to cater to the demands of passengers and thus to boost the economy under the RGL and Periodic Commuting Arrangement (PCA) schemes.

PCA will allow the two countries’ citizens who hold long-term immigration passes (for business and work purpose) to return home for short-term leave.

As of August 6, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,713 in which it represents 96.40% of the total positive cases. The total number of COVID-19 fatalities however remained at 125 cases or 1.38% of the total confirmed cases.


WEDNESDAY, 05 AUGUST 2020

Dear Friends of Malaysia,

As we usher in the month of August, we would like to wish a Happy National Month to all our fellow Malaysians!

In line with the mandatory wearing of masks in public places and on public transport since August 1, the government has clarified that crowded public places include high density areas such as supermarkets, tourist areas, cinemas, markets, farmers’ markets and night markets. However, it is not compulsory to wear masks in private vehicles or during physical activities. Children under two years of age are also exempted from the rule.

To ensure for more effective efforts in contact tracing, the government has announced that business outlets are required to use MySejahtera application as their primary contact tracing method for their customers and patrons. The application will soon be gazetted as mandatory by the Attorney General’s Chambers. This rule will be applicable to all stores and businesses nationwide, except in areas with poor internet connectivity.

For travellers who are permitted to enter the country, the Ministry of Health has released infographics on the health requirements as a guide for reference. All travellers are strictly advised to refer to the requirements prior to making plans to enter Malaysia. Please refer to the Health Requirements for Travellers Who are Permitted to Enter Malaysia as well as the Step-by-Step Guideline on the Usage and Registration on MySejahtera App.

Yesterday, Malaysia records one new case of Covid-19. As of August 4, the number of recovery cases increases to 8,684 which brings the total rate of recovery to 96.47%.

Stay safe, wear a mask.


TUESDAY, 28 JULY 2020

Dear Friends of Malaysia,

We would like to wish Happy Eid ul-Adha to all our Muslim friends! Fortunately, there will be no ban on the interstate travel for this upcoming celebration but Malaysians are constantly reminded to adhere to the standard operating procedures (SOPs) that have been put in place.

However, People Under Surveillance (PUS) for COVID-19 are still barred from going back to their hometowns as well as receiving guests as they need to undergo mandatory home quarantine.

On the other hand, we welcome the decision to open cross border travel between Malaysia and Singapore under the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) which is expected to start on August 17 at the earliest.

The RGL will facilitate travel for essential business and official purposes while the PCA will allow the two countries’ citizens who hold long-term immigration passes (for business and work purpose) to return home for short-term leave.

Therefore, Malaysians who are eligible for these schemes can submit their applications to the Immigration Department beginning August 10.

Meanwhile, we are very pleased to note that average occupancy rate for hotels and resorts in several cities throughout the country is encouraging even though the trend is not drastic, following resumption of domestic tourism operation starting June 10.

This include locations associated with natural attractions such as islands, beaches, highlands and forests. In fact, 180,000 tickets were sold between June 10 and 28 for travel date between July and September this year through domestic travel promotions by our low-cost airline, AirAsia.

On the other note, updated guidelines for stranded members of Malaysia My Second Home (MM2H) to re-enter Malaysia during this Recovery Movement Control Order (RMCO) have also been issued effective July 24.

These revised guidelines are based on the latest SOPs and protocols set by National Disaster Management Agency (NADMA) as well as Immigration Department with reference to the current situation of COVID-19 pandemic.

As of July 28, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,943 in which it represents 96.24% of the total positive cases. The total number of COVID-19 fatalities however remained at 124 cases or 1.39% of the total confirmed cases.


SATURDAY, 25 JULY 2020

Dear Friends of Malaysia,

Beginning August 1, the Government has made it compulsory for the public to wear masks in crowded areas and on public transportation. The decision was made in line with the efforts to effectively reduce the possibility of virus transmission, especially since the reopening of various economic sectors, including domestic tourism.

Following the instruction, the public may also opt to use non-medical face masks or home-made masks, provided that they adhere to the specifics as issued by the World Health Organisation (WHO). WHO recommends face masks that are made from fabric with three layers. Below are the recommended criteria for the three layers:

  • The innermost layer that absorbs water (hydrophilic), such as cotton or a cotton blend;

  • An outermost layer made of a material that prevents water absorption (hydrophobic), such as polypropylene, polyester, or its mixture. This layer can limit contamination from the outside from penetrating the wearer's nose and mouth; and

  • A hydrophobic middle layer made of synthetic non-woven materials such as polypropylene or a cotton layer that can increase the filtration or resistance of liquid droplets.

In addition, the public is advised to fully comply with the social distancing measure and adhere to other SOPs such as temperature screening and avoiding crowded and cramped spaces.

As of July 24, Malaysia sees three more cases of recovery which brings the total rate of recovery to 96.79%.

Stay safe, stay vigilant.


WEDNESDAY, 22 JULY 2020

Dear Friends of Malaysia,

We would like to inform you that all returnees from abroad for both citizens and non-citizens are now required to undergo mandatory quarantine at designated quarantine centres only, starting July 24 as there will be no more home quarantine order for Malaysians.

Hence, the entire cost during the mandatory quarantine will be born fully by returnees. Since returnees will now automatically be placed at quarantine centres, Malaysians who return from abroad are no longer need to undergo COVID-19 swab tests.

The tests however need to be performed on foreigners three days or less before entering Malaysia for working or medical purposes. Healthcare travellers from green zones countries which include Brunei, Singapore, South Korea, Japan, Australia and New Zealand will be allowed to enter Malaysia via commercial flights to get medical treatment in the country.

However, the permission to cross border will be based on the Foreign Ministry and the countries involved as healthcare travellers will be immediately brought to the hospital for treatment upon arrival in Malaysia.

We also note that our government will take stern action for those who violate the Recovery Movement Control Order (RMCO). The police will no longer issue warnings or advices because the lackadaisical attitude could increase the risk of COVID-19 transmission.

At the moment, our night clubs as well as entertainment outlets are still barred from operating, thus Malaysians are constantly encouraged to practise social distancing and wear face masks especially in public places and high-risk areas with adherence to the standard operating procedures (SOPs).

In fact, our Prime Minister Tan Sri Muhyiddin Yassin in his special address on the RMCO recently said the government was considering to make it obligatory to wear face masks in public places following the COVID-19 threat as further details would be announced once the relevant regulations had been finalized.

On the other note, Malaysia and Singapore are also expected to reopen the border to different groups of travellers beginning August 10 since both governments have agreed to implement the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA).

The RGL will facilitate travel for essential business and official purposes while the PCA will allow the two countries’ citizens who hold long-term immigration passes (for business and work purpose) to return home for short-term leave.

As of July 22, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,566 in which it represents 97.00% of the total positive cases. The total number of COVID-19 fatalities however remained at 123 cases or 1.39% of the total confirmed cases.


SATURDAY, 18 JULY 2020

Dear Friends of Malaysia,

This week sees the return to some semblance of normalcy for Malaysians as some school-going children resume their classes after months of staying at home since the implementation of Movement Control Order (MCO) in March.

Schools are reminded to observe the SOPs as outlined by the Ministry of Health such as conducting temperature screening, practising social distancing and providing personal protective equipment including face masks and hand sanitisers where necessary. While the wearing of masks is not compulsory for all students, schools are responsible to provide masks for students who show symptoms at school.

In line with the lifting of the 250-people limit for events, indoor concerts and stage plays are now allowed to seat more than the limit depending on the space of the event halls. As long as organisers are able to ensure social distancing among audience members and observe all the necessary SOPs, they are no longer subject to the 250-pax limit previously imposed on all events.

On July 17 Senior Minister Datuk Seri Ismail Sabri Yaakob has announced that documented foreign workers in Malaysia are allowed to resume working once their respective sectors reopen. However, all workers need to undergo Covid-19 screening before reporting back to work. Therefore, it is incumbent upon the employers to ensure that their employees undergo the necessary procedure before allowing them to begin work.

As announced earlier, Malaysia is happy to welcome our healthcare travellers beginning July 1. Foreign nationals requiring healthcare treatment in Malaysia must submit their applications to Malaysia Healthcare Travel Council (MHTC) Member Hospitals. Kindly refer to the SOP that has been prepared by MHTC here. For reference on the latest SOPs in each sector, please visit the website of the National Security Council.

As of July 18, Malaysia sees 9 more cases of recoveries which brings the total rate of recovery to 97.51%.

Stay safe, stay vigilant.



SATURDAY, 11 JULY 2020

Dear Friends of Malaysia,

Malaysians can look forward to engaging in social activities with less restrictions as the government has agreed to relax some of them within the Recovery Movement Control Order (RMCO) period.

Beginning July 15, the 250-pax limit that is imposed on social events will no longer apply as the maximum number of participants for social events or functions will depend on the size of the event space. However, social distancing and compliance to the clean and safe SOPs will still be compulsory to avoid the spread of Covid-19. This rule applies to any religious, social and official functions including wedding receptions and places of worship.

On the same note, family entertainment centres such as indoor theme parks, game arcades, edutainment centres, children’s gyms as well as family karaoke centres have also been given the permission to begin operations on the same date. Operators and patrons are reminded to keep in mind of the SOPs which include temperature screenings, the use of MySejahtera phone application for recording purposes, the limit on the number of visitors based on the size of premises as well as maintaining cleanliness and hygiene.

Sports players can rejoice as the government has given the greenlight for contact sports like football, rugby and hockey from July 15, along with the approval for non-contact sports, commercial sports businesses, field and sports operators to resume operations.

Local sports tournaments are allowed to resume on August 15. However, as no spectators are allowed, tournament organisers are encouraged to livestream the events on their social media which allows fans to follow the games without being at risk from contracting the virus in large crowds.

With the coming Merdeka month, the government has decided not to hold any parades due to the risk of spreading the virus. The Merdeka parades traditionally held across cities to celebrate Malaysia’s Independence Day usually attract thousands of people which make it impossible to efficiently enforce social distancing and other SOPs to ensure the safety of the people.

For reference on the latest SOPs in each sector, please visit the website of the National Security Council.

Malaysia has kept a low single-digit record of new cases of local transmissions while increasing the number of recoveries. As of 11 July, we have reached a recovery rate of 97.83%.

While we celebrate our progress, let us not forget that the war with Covid-19 is not over. Let us continue to be vigilant and protect ourselves as well as our loved ones.


WEDNESDAY, 08 JULY 2020

Dear Friends of Malaysia,

We are expecting Malaysia and Singapore to reach a firm decision on the reopening of its borders under the Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) by early August following fruitful discussion on the matter.

The RGL will facilitate travel for essential business and official purposes while the PCA will allow the two countries’ citizens who hold long-term immigration passes (for business and work purpose) to return home for short-term leave.

In fact, preliminary discussions on the implementation of the ‘green bubble’ concept with Australia has also begun besides Singapore and Brunei but still not being finalized yet.

While our domestic tourism is getting on the right track for recovery, Malaysian Association of Hotels (MAH) has launched the ‘Clean and Safe Malaysia’ certification program in which the hygiene and safety label are designed specifically for hotels and resorts in compliance with both local regulatory requirements and international standards.

In the meantime, Malaysian government has also set specific requirements to all travelers (for both citizens and non-citizens) entering Malaysia.

All travellers are required to install and register with the MySejahtera app before returning to Malaysia by providing essential information at least one day from the date of departure. Upon arrival at the point of entry, travellers are required to scan the arrival QR code of the MySejahtera app and submit the COVID-19 PCR test results.

The COVID-19 PCR test must be conducted three days or less before arrival and the results must be submitted in the form of a certified laboratory result or a medical report issued by a qualified medical practitioner.

However, if no valid COVID-19 PCR test reports are available, travellers are required to undergo Rapid Test Kit for Antigen (RTK-Ag) test instead with a fee of RM120 for non-citizen and RM60 (Malaysian citizen), effective June 29, 2020.

We note that all travellers who tested positive for COVID-19 would be referred to the COVID-19 referral hospitals should they have symptoms or not, regardless of their nationalities.

As of July 8, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,486 in which it represents 97.80% of the total positive cases. The total number of COVID-19 fatalities however remained at 121 cases or 1.39% of the total confirmed cases.


SATURDAY, 04 JULY 2020

Dear Friends of Malaysia,

July marks a promising beginning of the second half of 2020 for Malaysia as we relax even more of our economic activities towards greater recovery both in our economy, and our battle against Covid- 19.

In addition to the full reopening of schools by July 22 in phases for primary and secondary students, the government has announced that lectures, Dhuha prayers and religious classes are allowed to be held at mosques and surau beginning this week, subject to the SOPs that have been set depending on the capacity of mosques/surau.

Malaysian Muslims can also look forward to the Friday prayers, where mosques have been given the permission to allow more members of congregation to join as they are able to maximise the use of space within their premises.

Our friends from the tourism industry are also optimistic to resume businesses as many of our popular attractions have begun operations from July 1 including theme parks. To welcome visitors as we celebrate this recovery period, our industry players have been introducing new attractive packages and deals.

Tourism Malaysia and the Ministry of Tourism, Arts and Culture are pleased to invite industry players and tourism business owners to utilise the platform we have on Tourism Malaysia’s website. This platform is open to tour agents as well as hotels and tourist accommodations to promote their products in a bid to revitalise our domestic tourism.

As of July 2, as many as 136 packages and e-vouchers from 24 local agents that are up for grabs have been featured on the website. We encourage our local industry players to take this opportunity to introduce and market their products by signing up here.

With 15 more cases of recovery, Malaysia has reached a recovery rate of 97.72% as of 4 July 2020. We applaud efforts by our community to comply with the SOPs in order to keep us safe.

Stay vigilant.


WEDNESDAY, 01 JULY 2020

Dear Friends of Malaysia,

We are pleased to inform you that Malaysia is ready to welcome healthcare travellers as the entry is subject to the immigration approval facilitated by the Malaysia Healthcare Travel Council (MHTC) according to the standard operating procedure (SOP).

For phase one, foreign nationals who require medical treatment for critical illnesses can apply to enter Malaysia during this Recovery Movement Control Order (RMCO) for the healthcare travel via medical evacuation, chartered flight or private jet.

Therefore, all foreign nationals must secure confirmed treatment appointments with MHTC member hospitals as the hospital will apply for the ‘Permission to Enter Malaysia For Treatments’ to MHTC on the patient’s behalf effective July 1.

We note that based on the SOP, healthcare travellers and companion must undergo three COVID-19 PCR tests which include three days before entry at approved testing facilities, upon arrival at the hospital and on the 13th day of quarantine.

Healthcare travellers and companion must undergo 14-day isolation at MHTC member hospitals according to the hospital’s internal isolation protocol and only one companion is allowed per adult patient. For children under twelve and paediatric cases, maximum of two companions are allowed.

On the other hand, expatriates in Malaysia are allowed to leave the country for an emergency as well as medical purposes for the one-way journey as they will not be allowed to re-enter Malaysia as long as the border controls remain enforced during the Movement Control Order.

Beginning July 1, our water theme parks are also started to reopen with strict adherence to the SOP and both guidelines on the Management and Maintenance of Public Pools by the local authorities as well as the Monitoring of Pool Quality.

With this recent announcement, that means all the 54 theme parks nationwide with about 10,000 workers are given the green light to resume operations with the emphasis on social distancing.

However, the number of visitors allowed will depend on the size and capacity of the theme parks as they also need to register through the MySejahtera application, undergo body temperature screening and be provided with hand sanitizers.

As of July 1, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,375 in which it represents 96.93% of the total positive cases. The total number of COVID-19 fatalities however remained at 121 cases or 1.4% of the total confirmed cases.


SATURDAY, 27 JUNE 2020

Dear Friends of Malaysia,

With the continued improvement in the Covid-19 situation in Malaysia, the government has agreed to reopen more tourism sub-sectors beginning July 1.

Along with Meetings, Incentives, Conferences and Exhibitions (MICE), the government has given the permission for travel fairs, spas, wellness and reflexology centres to resume. This includes operations of businesses that are operated by blind masseurs.

Business owners and operators are reminded to strictly adhere to the standard operating procedure (SOP) including the use of face shields and hand sanitiser, with measures to ensure social distancing and checking of temperature. Customers must also download the MySejahtera application for monitoring purposes.

Shoppers can now look forward to trying on clothes and shoes in malls and retail outlets as the Government has removed the ban on clothes and shoes fitting. Shoppers and business owners however, are reminded to practise good hygiene and cleanliness to ensure safety.

Malaysia has agreed to partially reopen its borders to foreigners who are seeking medical treatment here, which will be done in phases. The early phases identified will admit medical tourists with critical cases and those who require intensive care. These medical tourists must register with the Malaysia Healthcare Travel Council (MHTC) and undergo a Covid-19 screening test three days prior to travelling to Malaysia.

Malaysia’s efforts to advance the reopening of its international borders to neighbouring countries are well underway with the mutual agreement with Singapore to allow certain residents to return for a short -term home leave.

Both countries are in agreement to create two arrangements to facilitate cross-border travels known as known as the Periodic Commuting Arrangement (PCA) and the Reciprocal Green Lane (RGL).

PCA allows both Malaysian and Singaporean residents who hold long-term immigration passes for business and work purposes in the other country to return to their home countries for short-term home leave. On the other hand, the RGL will allow travels for essential business and official purposes between both countries.

The details on RGL and PCA are currently being ironed out by the officials in both nations that have been tasked to set the necessary measures which need to be agreed mutually.

We are happy to note that Malaysia continues to maintain a low record of new Covid-19 cases since the Recovery Movement Control Order (RMCO) and has accorded credentials as one of the 47 “winning countries” in handling the pandemic. As of today, Malaysia has reached a recovery rate of 96.43%.


WEDNESDAY, 24 JUNE 2020

Dear Friends of Malaysia,

It seems like our domestic tourism is on the right track for recovery as several states in Malaysia are set to woo tourists by introduction of exciting holiday packages and discounts.

Perak state government for example has introduced #TravelPerakLah Voucher which can be used by tourists to get discounts on selected hotels and tourism products throughout the state while Terengganu has come out with 20 special packages that offer up to 80 percent discounts to boost Beautiful Terengganu Malaysia campaign.

While we anticipate the green light to allow Singaporeans and Bruneians residing in their home countries to enter Malaysia without the need to undergo COVID-19 screening and home quarantine should there be a reciprocal arrangement for Malaysians, more relaxations have been granted during this Recovery Movement Control Order (RMCO).

We would like to inform you that our cinemas, theatres as well as live events are allowed to resume beginning July 1 in a closed hall not more than 250 individuals depending on the venue capacity with a strict compliance to the standard operating procedures (SOPs) and social distancing.

The government has also allowed the opening of both public and private swimming pools at hotels, recreational clubs as well as gated residences as long as adherence to the SOPs while having stationed workers to control overcrowding.

Water-related activities at lakes, rivers and the sea are permitted but water theme parks are still barred from operating. Meanwhile, restaurants and eateries are now allowed to operate at full capacity, provided that social distancing is adhered to.

Starting June 24, Malaysian secondary schools are re-open to those students facing public examinations after being closed for three months due to COVID-19 pandemic. Local students who want to continue studies or sit for their examinations at their respective universities abroad does not need approval from the Immigration Department but they need to present valid related documentation at the immigration counter in the airport instead.

On the other hand, foreigners whose social visit passes expired during the RMCO period can go straight to the airport in order to go back to their respective countries.

Meanwhile, foreign nationals working on Malaysian vessels as sailors will not be barred from entering and exiting the country but domestic workers are not allowed just yet because majority of those working in the sector are coming from COVID-19 high risk countries.

As of June 24, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 8,231 in which it represents 95.75% of the total positive cases. The total number of COVID-19 fatalities however remained at 121 cases or 1.4% of the total confirmed cases.



SATURDAY, 20 JUNE 2020

Dear Friends of Malaysia,

The government of Malaysia has announced a further lift on the restrictions and SOPs for those entering Malaysia. Now, Malaysia reopens its international borders to expatriates, international students studying in Malaysia and healthcare travellers.

Expatriates under the Employment Pass 1 (EP) category who hold senior management posts in companies in Malaysia are now allowed to enter the country without applying for approval from the Immigration Department. They must either undergo swab tests in their countries before coming to Malaysia or undergo a Covid-19 test once they reach Malaysia. However, the expatriates need to apply for a professional visit pass through the expatriate service division online.

Similarly, Malaysia allows admittance of international students studying at public and private higher learning institutions as well as international schools who would like to return to Malaysia to resume their studies. They have to register with the Education Ministry or the Higher Education Ministry and undergo a Covid-19 test in their countries or as soon as they land in Malaysia.

We are also welcoming healthcare travellers back to Malaysia. Healthcare travellers need to register with the Malaysia Healthcare Travel Council (MHTC) before coming to Malaysia for treatment and adhere to the necessary SOPs as outlined by MHTC. Stay tuned to the detailed SOPs that will be shared with the public once they have been finalised by MHTC .

The containment of Covid-19 in Malaysia serves as a testament of our sound medical healthcare and the efficiency of our frontliners. We wish to showcase Malaysia Healthcare’s capabilities and strengths as a world-class quality healthcare destination. Therefore, we are happy to reopen our doors to healthcare travellers once again.

On the business front, the government has given the permission for meetings, courses, trainings as well as seminars to be conducted with a strict adherence to the SOP. While the maximum number of participants allowed has been set to 250 people, the size of the halls where they are conducted shall determine if they can accommodate up to 250 people. Organisers must also ensure that there is ample space for social distancing and provide sufficient hand sanitisers. Participants can only be served packed food as buffet meals are still not allowed to avoid close contact.

Let us keep in mind that while these restrictions have been eased due to the reduction in the number of cases; social distancing, wearing of masks and frequent hand wash are still the way to go in order to avoid the spread of the virus.

We are happy to report that the number of recovered cases continued to increase and as of 19 June 2020, the rate of recovery has reached 94.55% in Malaysia. We hope that this trend will continue and that we will be free of Covid-19 soon.


TUESDAY, 16 JUNE 2020

Dear Friends of Malaysia,

We would like to update you on the recent announcement by Malaysian government regarding public transport services. All forms of public transport including flights, e-hailing, trains, ferries and express bus services are now allowed to operate at full capacity with compliance of standard operating procedure (SOP).

Passengers including express bus drivers for example are reminded to wear face masks while bus operators must check the body temperature of the passengers before boarding. For those who allowed to stand, passengers themselves need to practice social distancing.

On the other hand, it is no longer necessary for airlines to enforce compulsory social distancing as airlines had already been implementing various SOPs to ensure safety of both crew and passengers in the light of COVID-19 pandemic.

Following the reopening of domestic tourism starting June 10, our world’s best low-cost airline, AirAsia has launched an unlimited pass starting June 10 till Mac 2021 in order to help stimulate and revitalize Malaysia’s domestic tourism in support of the government efforts.

We also happy to know that Malaysia Airlines has increased its domestic and international connectivity beginning June and July respectively in order to facilitate essential travels locally as other countries begin to lift border restrictions. Meanwhile, Malindo Air is resuming flights to almost all its domestic destinations in Malaysia effective June 12.

Starting June 17, specific tourism, arts and cultural activities will be allowed in Sarawak including homestays, hotels, adventure and extreme tourism, scuba diving, snorkeling and theme parks (dry park only) in compliance with SOPs and guidelines set out by the State Disaster Management Committee (SDMC).

Therefore, the National Parks of Kubah, Gunung Gading, Tanjung Datu, Santubong, Talang-Satang, Wind and Fairy Caves, Batang Ai, Samajaya, Maludam, Gunung Mulu, Lambir, Niah, Loagan Bunut and Pulong Tau will be opened from June 17, while Bako, Miri-Sibuti Coral Reef, Semenggoh Wildlife Centre and Kuching Wetlands will reopen from June 22.

For those Malaysians including immigration pass holders who wish to enter Sabah from Peninsular Malaysia, Labuan and Sarawak, they are no longer need to take COVID-19 swab tests. However, those returning to Malaysia, including foreign diplomats, are advised to get themselves tested for COVID-19. In fact, Malaysians returning from overseas must observe strict self-quarantine rules at home and not mingle with family members.

As of June 16, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 7,733 in which it represents 90.92% of the total positive cases.



THURSDAY, 11 JUNE 2020

Dear Friends of Malaysia,

We are pleased to share more exciting news with you. As Malaysia enters Recovery Movement Control Order (RMCO) phase from 10 June 2020, we will see the reopening of many more facilities and services that had been forced to close due to Covid-19.

In line with the government’s decision to lift the ban on domestic tourism, zoos in all states including the National Zoo will be allowed to reopen starting 10 June 2020. Patrons and zoo staff are required to follow a strict SOP as outlined by the National Security Council (NSC) to ensure everyone’s safety.

Restaurants, food stalls and all food outlets who currently have restricted opening hours, will now have the freedom to operate until 12 midnight. The allowance of longer operation hours is expected to support domestic businesses and operators as well as stimulate local tourism.

For interstate travel, you may now enjoy the facilities at rest and recreation stops (R&Rs) including prayer rooms. Prayer room facilities at shopping malls will also be allowed for public use. These facilities may be utilised by the public with strict SOP compliance.

Outdoor enthusiasts will be delighted to know that beginning 15 June 2020, forest activities like hiking, camping and jungle trekking will be allowed. However, at the moment, no overnight stays are allowed and one day trips are only permissible in groups of less than 20 people.

Under RMCO, hotels and resorts are available and ready to receive guests at full capacity especially since tourism within the country has been given the greenlight. Hotels and resorts have improved their guidelines to maintain cleanliness to offer a safe and comfortable environment for their guests. Many are offering attractive packages as a welcome celebration for those who are looking to go on local vacation.

As part of the short term economic stimulus, the government has announced tax incentives to support the tourism sector including extension of income tax relief of RM1,000 for domestic tourism expenses to 31 Dec 2021. Take the advantage and start planning for a Cuti-Cuti Malaysia trip with your family!



The relaxing of the movement restrictions is made possible due to the hard work by our dedicated frontliners and to those who have abided by the rules to stay safe by applying the necessary measures as advised by our Health Ministry. Together, we have managed to bring down the number of new cases, while increasing the number of recoveries.

As of 10 June 2020, the number of recovered cases continued to increase to 84.12%, whereas the new cases remain a single digit number for three consecutive days.



As we return to our routine, remember to practise good hygiene and maintain a good level of cleanliness as part of our new normal.



Be in the know by staying tuned to our social media channels for the latest news on Malaysian tourism. Follow our Facebook page, Instagram and our official website.

Stay safe and travel responsibly.


MONDAY, 08 JUNE 2020

Dear Friends of Malaysia,

We are very excited to inform you that interstate travel and reopening of domestic tourism will be allowed as Malaysian government has decided to replace the Conditional Movement Control Order (CMCO) with the Recovery Movement Control Order (RMCO), starting June 10 to August 31.

Even though country’s borders remain shut, more relaxation on public activities has been announced with strict compliance of standard operation procedure (SOP) since the newly introduced RMCO is considered as part of an exit strategy after our government has successfully contained the spread of COVID-19 pandemic.

Special thanks to our medical and security front line workers who have made this happened as their swift action managed to curb the infection especially involving imported cases of illegal foreign workers in the immigration depots recently.

Encompassing seven strategies, RMCO is set to fortify public healthcare, law and enforcement, strengthening border control, fully reopening of the economic sector, inculcating the new normal, empowering community responsibilities and protecting the high-risk group.

While several activities including museum visits, indoor busking, filming, recreational fishing, cycling, motorcycle convoys besides self-service laundrettes, haircuts and beauty treatments at salons are permitted to operate under RMCO, this does not include pubs, night clubs, entertainment, reflexology and karaoke centres as well as theme park.

The open market including morning and night markets, bazaars, food courts, hawker centres, food trucks and restaurants have also been given the green light. Schools however will be reopened in stages during the RMCO after seeking advice of the Health Ministry.

Meetings and workshops are permitted with adherence to the health protocols and optimization of space. You may also delighted to know the business operations will return as normal in compliance with the SOP in which commercial activities that include sales and promotional outside the business premises are also allowed.

Meanwhile, our government has also changed its policy to allow Malaysians returning from overseas to undergo home quarantine instead of the mandatory quarantine at quarantine centres from June 10.

We hope with almost social, education and business activities that will resume in stages, this will bring great cheer to the people while at the same time accelerate the economic growth of our country even though overseas travel and spectator sport are still barred at the moment.

As of June 8, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 6,694 in which it represents 80.37% of the total positive cases.

The total number of COVID-19 fatalities however remained at 117 cases or 1.4% of the total confirmed cases.




SATURDAY, 06 JUNE 2020

Malaysia is steadily moving into the 4th stage of its 6R stages to fight this pandemic. We are now into the recovery stage. More states across Malaysia are showing their readiness to relax restrictions on more of their economic sectors.

Perak has fine-tuned the SOP of the tourism sector that covers the hospitality industry including hotels, homestays and kampungstays which serve to guide local entrepreneurs operating their businesses under the new norm.

Penang, which has reached the green state status (free of Covid-19) for close to 4 weeks, has decided to reopen recreational parks on 6 June 2020. The new SOP include the restriction on the number of visitors and the opening hours. However, all permanent Forest Reserves under the Forestry Department would remain closed until further notice.

The state government of Sabah has also recently announced a relaxed entry into the state for all Malaysian citizens. The rule does not only apply to those on business or official trips, but also those on social visits or tourism purposes. All Malaysians entering the state need not undergo a mandatory 14-day quarantine under the new rule. Instead, they must produce a confirmation letter from the Ministry of Health declaring that they are free of Covid-19 three days before entering Sabah.

Other states are also following suit as they are in the midst of putting in place a clear set of guidelines to reopen more economic sectors in compliance with the advice from the Health Ministry. Meanwhile, efforts to allow members of Malaysia My Second Home (MM2H) who are stranded overseas and wish to return to Malaysia have come to fruition. Stranded MM2H members may now apply to return here, provided that they abide by the SOP outlined by the Ministry of Tourism, Arts and Culture of Malaysia.

Following the much-anticipated special address by the Prime Minister o the short-term economic recovery plan or PENJANA yesterday, many operators and businesses in the tourism sector can heave a sigh of relief, as the government has introduced a number of measures including tax reliefs and wage subsidy programme to those badly affected by the pandemic. PENJANA will focus pn 3 key thrusts – Empower People, Propel Business and Stimulate the Economy. 40m key iniatives will be introduced in PENJANA.

While we see further decline in the number of local transmissions among Malaysians, let us continue to be vigilant and practise the measures prescribed by the health authorities and do our part to prevent further infections.

If it is necessary for you to go outside, wear a mask, make sure to keep your distance and wash your hands thoroughly. Remember, these simple acts can help save lives. You can make a difference.



MONDAY, 01 JUNE 2020

We are glad to note that Malaysia is currently in the final phase of recovery as the enforced Conditional Movement Control Order (CMCO) has managed to reduce the transmissibility of COVID-19 pandemic as Malaysians have shown good adherence to the standard operating procedures (SOP) set by the authorities.

While we might expect more local economic sectors can be reopened should there be no surge in the number of reported cases, the public is nevertheless reminded to practise social distancing, good personal hygiene, wearing face masks besides avoiding any confined spaces or crowded places.

Starting June 1, interstate travel will only be allowed for work, medical and emergency cases with married couples living apart are also permissible for justified reasons. At the same time, the processing of driving license by the Road Transport Department (RTD) as well as driving schools are allowed to operate from 8 a.m. to 4 p.m. with strict adherence to the SOP.

For tourism sector, The Malaysian Golf Association (MGA) has also issued guidelines for golf clubs to primarily safeguard the health of golfers, employees and guests in compliance with directives set out by the Health Ministry.

As our government is adopting 6R approach (Resolve, Resilience, Restart, Recovery, Revitalise & Reform) in weathering the economic downturn due to COVID-19, we should expect the medium term plans would be announced by the fourth quarter of this year. We hope this measure will revitalise the economy as businesses are reopening in stages with nearly 70 percent of the workforce has already returned to work.

Even though there is a sudden increase in COVID-19 cases involving illegal immigrants at the immigration detention depots recently, we however feel relieve as the number of local transmission affecting Malaysians are still under control. In fact, out of 1,800 new cases reported in the country from May 4 to 29, only about 200 cases are confirmed Malaysians.

But let us not take this for granted. The new challenge now is to stem the rise of COVID-19 infections among foreign workers without sidelining or stigmatized them, thus requiring collaboration from employers, non-governmental organizations (NGOs) and foreign embassies to address the issue of their crowded living conditions immediately.

Therefore, our employers should educate their foreign workers on social distancing and hygienic practices with those working in the construction and security sectors especially in the red zones, must be screened.

As of June 1, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 6,404 in which it represents 81.51% of the total positive cases. The total number of COVID-19 fatalities however remained at 115 cases or 1.46% of the total confirmed cases as no death was reported since May 23.



WEDNESDAY, 20 MAY 2020

Dear Friends of Malaysia,

Festive season is in the air! We would like to take this opportunity to wish a joyous and blessed Hari Raya Aidilfitri to all our Muslim friends. May peace and happiness be with all of you and your family even though interstate travel are still restricted during this Conditional Movement Control Order (CMCO).

We at Tourism Malaysia would also like to wish happy upcoming Kaamatan and Gawai festival to our Malaysian Borneo friends. Pesta Kaamatan or Harvest Festival is celebrated by the Kadazandusun and Murut communities on May 30 and 31 in Sabah while the Dayak community in Sarawak celebrates Gawai which falls on June 1 and June 2.

While our shopping malls are started welcoming shoppers and offering great sales during this festive season, we hope that Malaysians will continue to adhere with the strict compliance of standard operating procedure (SOP) set out by our authorities.

Even though small gatherings of family member not exceeding 20 people is permitted, it is advisable not to organize any open house tradition as the public is also urged to avoid any crowded or closed spaces. However, we hope this will not dampen our spirit to celebrate these festive celebrations together despite the COVID-19 pandemic.

As usual, social distancing rule must be maintained besides practicing good hygiene and wearing face masks. Everyone should also keep their homes clean and wash all the utensils thoroughly after serving guests.

We know that our government efforts to curb COVID-19 infection will not be successful if anybody turn a blind eye to the SOP compliance especially during this festive season. In fact, there are many extra initiatives that have been rolled out by our state governments in order to ensure the safety and health of our people.

In Selangor, the government has introduced ‘SElangkah: Langkah Masuk dengan Selamat’, a visitor registration system for COVID-19 contact tracing using QR Code scanning in all government buildings, commercial and private premises in order to protect business operators, visitors as well as front line workers. The same goes to the introduction of  Penang Contact Tracer or PGCare application that is aimed to ease the SOP compliance by the eateries in Penang.

Meanwhile, Sarawak has also come up with Covid Trace app for COVID-19 contact tracing purpose in which the app can automatically detect the phone numbers of people within a circle of three metres around the hand phone user while Sabahtrace app is used by Sabah government agencies and businesses in keeping their customers information including name, telephone number and body temperature.

As of May 20, there is a continuous increase in the number of COVID-19 recoveries in Malaysia, totalling to 5,706 in which it represents 81.41% of the total positive cases and therefore let us believe we can overcome this together!



SUNDAY, 17 MAY 2020

Dear Friends of Malaysia,

In Malaysia, we are currently observing the last week of Ramadan together with our Muslim brothers and sisters around the world. As many of us are increasing our prayers to make the most of the blessed month this year, we are fast approaching the much-anticipated Hari Raya Aidilfitri.

While this festival is usually accompanied with huge gatherings and big celebrations, this year will be different as we are urged to celebrate at our own homes as we adjust to the new normal. Even though we will not be able to enjoy it in the company of our loved ones and in big families, this is important to keep them and our community safe, especially to prevent high risk groups from being infected with Covid-19.

In an effort to ensure the collection of data on Covid-19 is carried out more effectively and swiftly, the Ministry of Health (MOH) has announced that a new system has been established. The system known as eCOVID is a collaboration between agencies namely the National Security Council of Malaysia, Malaysian Communications and Multimedia Commission together with MOH.

MOH has also delivered the good news that the recovery rate in Malaysia has reached 80.8% as of 17 May 2020. Kudos to our frontliners as well as Malaysian who have abided by the rules during both MCO and CMCO!

Due to the declining trend of Covid-19 cases, we are able to slowly relax some rules to allow more sectors to restart the economy. Now, tourism agencies are allowed to operate their offices. However, only operations in terms of management are permitted such as preparing and managing the sales of travel packages for the future, once it is safe to start travelling again.

In line with the easing of restrictions, the Ministry of Tourism, Arts and Culture has announced that the members of Malaysia My Second Home (MM2H) who are stranded overseas may now return to Malaysia, provided that they comply with all the MCO's requirements. These include passing a health test before their departure and upon arrival to Malaysia and observing a 14-day quarantine at designated quarantine centres in Malaysia.

As the cases of Covid-19 in Malaysia continue to dwindle, we hope to see the day when we can finally put this behind us as we emerge into the new normal happily, and in better health.


TUESDAY, 12 MAY 2020

Dear Friends of Malaysia,

It is a great pleasure to let you know that Malaysia has been ranked fourth in a global survey on citizens’ perception of their country's responses to the COVID-19 pandemic recently. Conducted by Singapore's leading social research agency, Blackbox Research in collaboration with Toluna, an international online panel specialist, the survey involved 12,592 respondents between the ages of 18 to 80, across 23 countries, from April 3 to 19.

We note that even though this Toluna-Blackbox Index of Global Crisis Perceptions showed majority of the individual surveyed were not satisfied with their governments in addressing the pandemic especially the Western countries, but it seemed to be the other way around for Malaysians.  Malaysia’s overall score is higher than the global average in all the key performance indicators: national political leadership, corporate leadership, community and media, thus ranking her ahead of several countries like Taiwan, Philippines, Indonesia, Singapore, Thailand, South Korea and Japan.

Special thanks to our government especially to those medical and security front line workers for their relentless effort in combating this COVID-19 pandemic. As of May 12, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 5,223 in which it represents 77.47% of the total positive cases.

Since the Conditional Movement Control Order (CMCO) has been extended for another four weeks from May 12 until June 9, we hope Malaysians will continue practicing the new normal especially social distancing rule during upcoming festive season of Hari Raya Aidilfitri. While there will be no Hari Raya exodus from towns to the villages due to interstate travel restriction, we hope this will steer a course of encouraging developments in our fight to contain the outbreak.

On the other note, we welcome Sabah government's decision to reopen certain domestic tourism activities (within the state of Sabah only) which includes adventure and recreation such as diving, accommodation, food and beverages as well as ticketing services, starting May 10 with strict adherence to the standard operating procedure (SOP) stipulated by the Health Ministry. However, no usage of facilities such as Muslim prayer room, gymnasium, spa, sauna, lounge, swimming pools, meeting rooms, seminar halls, training rooms, restaurants and cafes for buffet at hotels.

Art and cultural activities that involve less than ten people are allowed alongside the environmental, wildlife and state park activities, either for recreational, surveillance or research purposes. This include wildlife tourist attractions managed by Sabah Parks, Tabin Wildlife Resort, Danum Valley, Maliau Basin, Imbak Canyon, Sepilok Rehabilitation Centre, Lok Kawi Wildlife Park, Kinabatangan Wildlife Sanctuary and Kota Kinabalu Wetland.

As we keep the spirit of unity in our multicultural society, let’s not risk our health for the sake of upcoming festivities. Instead, community empowerment with the practice of social responsibility during the CMCO are crucial in order to protect and safeguard our green zones from coronavirus. Together we can win the war against COVID-19!



FRIDAY, 08 MAY 2020

Dear Friends of Malaysia,

As part of Conditional Movement Control Order (CMCO), the government has begun easing some restrictions to allow a little flexibility to restart the economy. Many businesses are slowly starting to reopen their businesses with the condition that they abide by the SOPs as outlined by the Government.

With the CMCO, the Government has also given the greenlight for those who have been stranded at their hometowns prior to MCO to travel. Interstate one-way journeys are now permissible for those who wish to return to their homes between 7th to 10th May, subject to police approval. Applications to travel interstate are done via the Gerak Malaysia app, and travellers can travel to specific areas within the allocated days.

Aside from Gerak Malaysia, the Government has developed two other applications to aid with the detection and prevention of Covid-19. MySejahtera app is a one-stop app that allows users to get the latest information on the pandemic. Backed by National Security Council and the Ministry of Health, the app has a tracker to find Covid-19 hotspots and informs users the necessary steps to be taken if a person is infected by the virus.

MyTrace app on the other hand is a community-driven contract tracing application that aids MOH in managing the Covid-19 outbreaks. It uses the Bluetooth technology to measure and exchange proximity information whenever the app detects another nearby device with MyTrace. This enables the health authority to quickly identify close contacts in the cases of infection.

With all of these digital initiatives taken to complement the effort by our frontliners to stop the spread of Covid-19, we hope to see the light at the end of the tunnel soon.

Let us all do our part by following these simple steps: practise social distancing, frequently wash our hands, put on masks outside of our homes and avoid social gatherings.

Stay safe and healthy.



WEDNESDAY, 06 MAY 2020

Dear Friends of Malaysia,

We are happy to see our businesses are back as usual for almost all industries including public transportation, subjected to conditions and standard operating procedures (SOP) set by the authorities under the newly imposed Conditional Movement Control Order (CMCO), starting May 4.

However, for tourism industry, only tourist accommodation premises that are located outside the Enhanced Movement Control Order (EMCO) area and not gazetted as quarantine centres for COVID-19 or housing people under investigation (PUI), are allowed to operate in full compliance with SOP for premise disinfection set out by the Health Ministry (MoH). The EMCO is enforced in areas whereby the high number of COVID-19 positive cases is recorded.

The government decision to ease restriction and bringing back the workforce are made after fulfilling the criteria stipulated by the World Health Organization (WHO). These include the control of our international borders as to contain local transmission of imported COVID-19 cases while limiting the movement by restricting interstate travel, besides having the capability in medical and health facilities including standard care for our senior citizens, the disabled and patients under treatment.

Malaysian are used to embrace the new normal by practicing social distancing, wearing face masks and avoiding any form of social, cultural and religious mass gatherings as well as physical form of greeting. Most of our restaurants started to roll out takeaway and delivery services since dine-ins are generally not allowed in several states at the moment.

Thanks to our self-control efforts in weathering the storm together – from medical front line workers to the police and armed forces in order to combat this pandemic. As of May 6, there is an increase in the number of COVID-19 recoveries in Malaysia, totalling to 4,702 in which it represents 73.15% of the total positive cases. Therefore, we sincerely hope that all of us will continue play our parts as our main focus now is to ensure the strict compliance of SOPs.

While foreign travellers are still barred from entering Malaysia during the CMCO (except for diplomats, permanent residents and expatriate pass holders working in essential services sectors), we hope that you will stay connected with us to get the latest update from time to time. Until then, stay safe and healthy!



SATURDAY, 02 MAY 2020

Dear Friends of Malaysia,

Yesterday, we welcome more happy news when our Prime Minister Tan Sri Muhyiddin Yassin announced the easing of the Movement Control Order (MCO) through his live telecast in conjunction with Labour Day. Malaysia is ready to open most economic activities from 4 May 2020, provided that strict guidelines are adhered to properly.

The decision has been made taking into account that we have seen more green zones areas compared to red zones, with the increase in cases of recovery. New recovery cases have consistently shown greater numbers exceeding the new covid-19 positive cases reported daily.

To ensure social distancing is still in practice, activities that involve mass gathering and body contact are still forbidden including social events (kenduri), theme parks, Ramadan bazaars, karaoke, entertainment centres as well as sporting events. However, outdoor activities that involve less than 10 people and can be done in solitary are allowed such as jogging, running, cycling and golfing.

While many economic sectors are given the permission to operate under strict SOPs, employers are advised to implement flexibility in their work schedule to reduce the number of workers available at a time. Government sector and non-essential services that can operate from home are advised to continue Working from Home (WFH). Though some restrictions on movement are slowly lifted off, everyone is still advised not to leave home unless necessary.

To prevent large crowds and mass movement, cross-state travels are still banned except for workers who need to go back to work after being stuck at their hometowns. Employers are responsible to issue instructions to inform their employees on the new SOPs.

More details will be added periodically on Malaysian National Security Council’s website as and when new updates are available. Everyone is encouraged to visit the official website for the list of economic sectors and activities allowed with this easing of MCO.

As of today, Malaysia recorded a total of 4,326 discharged patients. This translates to a 70% recovery rate in Malaysia, which is amongst the highest in the world.

As we celebrate more recovery and the ease in restrictions, let us continue to be vigilant and keep practising social distance, wear masks and avoid unnecessary movements in order to prevent further spread of this pandemic.


THURSDAY, 30 APRIL 2020

Dear Friends of Malaysia,

We are pleased to note that Malaysia is currently in the recovery phase as the enforced Movement Control Order (MCO) has started to flatten the curve in fighting against COVID- 19.

While the number of local transmission seems to be levelling off, we should be cautious by practising social distancing in order to avoid any catastrophic surge for the worst case scenario.

As of April 30, there is an increase in the number of COVID-19 recoveries, totalling to 4,171 in which it represents 69.49% of the total positive cases.

We also believe that most of Malaysians who have been stranded in their hometowns due to the MCO and wanted to return homes or workplaces, will relieve with the introduction of smart phone application for interstate travel between May 1 and 3.

This Gerak Malaysia app which can be downloaded from Google Play Store, Apple App Store and Huawei App Gallery, will generate a unique QR code that will be scanned by police personnel manning the roadblocks.

The system which requires applicants to allow the authorities to track their current locations via Global Positioning System (GPS), is used in monitoring the nationwide movement of the people in curbing the spread of COVID-19.

While this indicates the government willingness to relax some travel restrictions as stranded university students on campus are also allowed to return home, inessential travel during the coronavirus pandemic is still not made possible.

We know that many of us are looking back fondly on the halcyon days of travel. However, travel for the post COVID-19 will definitely be different.

Not only travellers will adopt stringent hygiene standard as part of the new normal, it is likely that virtual travel experience will influence their travel behaviour.

Besides the safety reason, we also anticipate the use of digital technology is inevitable as the virtual or live streaming, for instance, will end up becoming the new real that triggers the rise of experiential travel.

Some travellers might also prefer personal space, avoiding densely populated cities and looking for more isolated, off the beaten path experiences and places including nature, outdoor activities or rural countryside.

On the other hand, the domestic tourism is expected to bounce back for post COVID-19 but after all, it is about putting the people first as travellers will value travel experiences that provide them with more safety guarantees and therefore our travel operators must be creative in their offerings.

Here in Malaysia, we are promoting Cuti-Cuti Malaysia campaign as to encourage more Malaysians to enjoy local holiday destinations. But until the right time comes, stay safe and healthy!



FRIDAY, 24 APRIL 2020

Dear Friends of Malaysia,

Yesterday, the Honourable Prime Minister Tan Sri Muhyiddin Yassin has announced that the Movement Control Order (MCO) shall be extended for another two weeks from 28 April until 12 May 2020 in as special address to Malaysians on the eve of Ramadan. Malaysia is steadily recuperating from covid-19 and the previous week has shown a positive indication where the number of new covid-19 positive cases has reduced to a double-digit number every day.

In addition, the number of recovery cases exceed the number of new covid-19 cases reported daily. On 24 April 2020, we are happy to celebrate the recovery of 121 more patients, tallying the total recovery cases to 3,663 in Malaysia. This brings the rate of patients discharged in Malaysia to 64.4%.In addition, the number of recovery cases exceed the number of new covid-19 cases reported daily. On 24 April 2020, we are happy to celebrate the recovery of 121 more patients, tallying the total recovery cases to 3,663 in Malaysia. This brings the rate of patients discharged in Malaysia to 64.4%.

Today marks the first day of Ramadan in Malaysia. Unlike previous years, 2020 proves to be a challenging year as we adjust to the new norm due to the impact of the unprecedented covid-19.

Under MCO this year, we will have to celebrate Ramadan on a more moderate tone. The Ramadan bazaars that we look forward to each year, are no longer feasible. However, while we cannot browse through the stalls at a bazaar, we are fortunate to be living in a digital age where we can rely on technology to reduce social contact.

New initiatives such as the e-hailing which incorporate Bazaar food and goods available for delivery, make this year’s Ramadan a little bit brighter. Many states in Malaysia also introduce their initiatives to assist local food vendors during Ramadan using e-commerce. For example, Selangor introduces Grab Selangor and Platform Selangor (PLATS) and Negeri Sembilan introduces ‘Waghih Mart’.

We at Tourism Malaysia would like to take this opportunity and wish all Muslims around the world “Ramadan al-Mubarak” and may this blessed month bring joy, happiness and peace in our hearts.

Stay safe.


WEDNESDAY, 22 APRIL 2020

Dear Friends of Malaysia,

We are pleased to note that our close bilateral relationship with China has reached new heights in combating the COVID-19 pandemic as eight medical professionals from Guandong have arrived in Kuala Lumpur to share their expertise recently. This expertise exchange marks an effort towards a global unity as the spread of coronavirus knows no borders thus making a common battle for all humankind.

In Malaysia, we are very concerned for the welfare of the stranded international tourists due to the Movement Control Order (MCO) at several travel destinations such as Cameron Highlands, and islands of Perhentian, Redang, Kapas, Langkawi and Tioman. The local Governmant is helping these tourists to reach their respective embassies while screening services are also conducted periodically in order to make sure no one is infected with COVID-19. At the same time, we are glad to know that most of these European tourists are happy and prefer to be in Malaysia rather than flying to their home countries due to fear of this outbreak.

Recently, we are also touched by the kindness shown by our people to help one of the stranded German tourist in National Park, Pahang. By delivering food aid and allowing him to stay in the chalet throughout the MCO is a true act of generosity that should be applauded in putting people first.

While current statistics show a declining trend in daily infection as the number of latest cases amounted to below 100 were recorded for sixth days in a row - we must remain vigilant. As of April 22, the total number of COVID-19 recoveries is now climbing to 3,452 in which it represents 62% of the total positive cases.

In fact, our Health director-general Datuk Dr Noor Hisham Abdullah has recently been named among one of the best three leading and competent doctors in the world in handling the COVID-19 pandemic by China Global TV Network, for being ‘calm, clear and trustworthy’ sources of information to their countrymen, together with United States’ infectious disease expert Dr Anthony Fauci and New Zealand’s director-general of health Ashley Bloomfield.

Realising the importance of our people to stay positive while adjusting to a new lifestyle during the MCO, we at Tourism Malaysia is also proud to organize a Tourism Music Video Contest. It is a good opportunity for you to unleash your creativity in promoting domestic tourism in the comfort of your home by the act of singing, playing musical instruments or performing a short sketch. Top three winners will walk away with exciting full-board tour packages for 3 Days and 2 Nights which include flight tickets, accommodations, transfers and tours. The winners will get to decide and pick their destination of choice within Malaysia.

For more information on this video contest, kindly visit our official website at https://www.malaysia.travel/en/my


FRIDAY, 17 APRIL 2020

Dear Friends of Malaysia,

Malaysia has now entered the third phase of Movement Control Order (MCO), a recovery phase which takes effect from 15 until 28 April 2020. The two-week phase follows the first and second phases of MCO which commenced on 18 March that aims to flatten the infection curve and hopefully eliminate the virus altogether. To effectively break the chain of infection largely depends on the compliance of citizens to avoid from making unnecessary movements outside their homes. The first and second phases of MCO have proven successful as new cases show a declining trend.

JP Morgan, the global research powerhouse, projected that Malaysia would see a significant rise in covid-19 cases and hit the peak, estimated at 6,300 cases by 14 April. However, Malaysia has proven itself with the support from all Malaysian and recorded much less than the projected peak on 14 April. We hope that it will continue to diminish and infected patients will recover soon.

We are pleased to see that the rate of patients discharged increases to 56.5% as of 17 April (compared to 24.82% average rate of recovery globally) which puts Malaysia amongst countries with the highest rates of recovery worldwide. This attests to the amazing health sector services in Malaysia as well as the dedication shown by our medical professionals in this fight against covid-19.Today, we see the recovery of 201 more patients, which brings the total recovery to 2,967 cases in Malaysia.

While we face this unprecedented challenge in Malaysia, it is enlightening to see that the more fortunate of us turn to help those in need to ensure their welfare. The homeless have been given comfortable amenities and essentials in a bid to boost social distancing and ensure proper sanitation. They have received aids in the form of sustenance, accommodation as well as counselling from government bodies as well as NGOs who have come forward to offer assistance.

Under the stimulus package, the government will be also providing a one-off cash assistance of RM200 per student to those at institutions of higher learning including form six, matriculation, community colleges, polytechnics as well as public and private institutions. Recognising the needs to address mental health especially as these students are away from their families, many universities and learning institutes establish counselling hotlines to provide a healthy channel for students to communication their concerns.

Staying at home under MCO, many of us now find more time on our hands. Inspired to lift our spirits up while encouraging Malaysians to be more productive, the National Culture and Arts Department (JKKN) is organising a variety of contests under the theme “Seni Dalam Talian” (Arts Online) from 14 until 22 April 2020, within the extended MCO period. If you are feeling creative, this is the time flaunt it. Check out JKKN’s page for more details: JKKN Website. Or if you are thinking of taking up a new skill or hobby, tune in to Istana Budaya’s Facebook Page for online music tutorials uploaded daily from 15 – 28 April!

With measures and initiatives introduced to help ease us during this pandemic, we too have a duty to help break the chain. Stay at home, practise good hygiene and heed the advice by the Ministry of Health and relevant authorities as we brace this difficult period together.

As always, stay safe, stay positive.

TOURISM MALAYSIA

*Sources of reference: Cubicles installed at DBKL homeless shelter in social distancing boost, Prihatin Rakyat, Students anxious but ready to see it through


THURSDAY, 16 APRIL 2020

Dear Friends of Malaysia,

We are deeply concerned about how the COVID-19 crisis is causing massive disruptions to our tourism industry. As a result of this scenario, many of us have resorted to work from home in a bid to stay productive.

This new normal not only alter our work pattern and modes of communication but also how businesses market their products.

But let not these changes distort the entire dynamics of our industry. Leveraging on social media networking sites instead is the only way forward to get more engagement with our travellers.

Recently in Malaysia, our industry players had taken initiative to organize series of online webinar to promote awesome travel packages during the Movement Control Order (MCO).

We know that it is imperative to spur the economic growth for the time being but travel excitement should never be compromised with safety issues.

For that reason, we at Tourism Malaysia would like to urge all parties to stay united in order to make Malaysia a safe country to visit when the pandemic COVID-19 is over.

As we gain the right momentum, it is essential to reflect our strategies and branding before we try to boost our domestic tourism and new market segment for the post-COVID-19.

During the MCO, we note that e-commerce trends have bring about changes in our consumer behaviour as online sales and mobile shopping are on the rise.

With travel restriction and social distancing imposed, the selling of national craft for example, is now made available online through E-Kraf Bazar, in order to help our affected local craftsmen by utilizing social media platform, Facebook.

The Malaysian Handicraft Development Corporation (Kraftangan Malaysia) is spearheading this initiative which is aimed at promoting and marketing these crafts such as textile, ceramic, metal as well as forest products from various local entrepreneurs starting April 8, 2020.

Besides, we should also support the creation of digital platform like ‘E-Bazar Ramadan’ for the purpose of food delivery in collaboration with e-hailing firm, which is set to ease the burden of small traders in generating additional income during the extended MCO.

This new business model that replace the cancellation of yearly Ramadan bazaars (traditionally held in Malaysia throughout Muslim fasting month) will enable public to order their favourite foods online, starting next week – the first day of Ramadan.

On the other hand, our government is also committed to ensure the health and safety of our people. As of April 15, the total number of COVID-19 recoveries is now reaching 2,647 in which it represents 52.18 % of the total positive cases.

Special thanks to our medical frontliners who work tirelessly to make this happens. Together, we can win the fight against COVID-19!


THURSDAY, 09 APRIL 2020

Dear Friends of Malaysia,

Here in Malaysia, due to the current covid-19 situation, we are staying at home in solidarity, answering the call from the government to stay put in a bid to flatten the infection curve. We hope that you are doing well wherever you are as we work in our own capacity to help eliminate this pandemic together.

Beginning 3 April 2020, all returnees from overseas travel including Malaysians and foreigners who are permitted to enter Malaysia are required to undergo a mandatory 14-day quarantine.

Projecting a large number of returnees, the government of Malaysia had gazetted a total of 472 facilities to accommodate them including three- and four-star hotels.

Once they have cleared Immigration at the airport, returnees will be transported to the designated quarantine facilities for the 14-day quarantine requirement.

Returnees are expected to remain in their rooms at all times and will be supplied with 3 meals a day throughout the quarantine period for free. They will be monitored for signs and symptoms of covid-19 daily.

The Malaysian government has allowed the inclusion of selected hotels to be gazetted as quarantine centres not only to monitor the health of the returnees to prevent possible covid-19 transmissions, but also to ensure that they are comfortable while adhering to the quarantine.

Many hotels welcome the decision and consider it part of their corporate social responsibility (CSR) to accommodate quarantined individuals during this difficult time in the hopes that this will be the impetus to revive the industry which had been hit hard due to the pandemic.

As of 8 April 2020, a number of 112 hotels had been listed as quarantine centres to facilitate individuals returning from overseas.

For a more detailed quarantine process through the perspective of the some of the returnees who are currently undergoing quarantine, click here.

On the same positive note, we are pleased to see the recovery of 121 more patients today, which brings the total recovery to 1,608 cases in Malaysia. As of 6 April, Malaysia recorded a 32.7% rate of recovery, which was the highest in the world. Singapore recorded 24.4%, Hong Kong at 22.54% while the world average was at 21.01%.

Our heartfelt appreciation and gratitude go to our medical heroes and volunteers in their unceasing efforts to ensure our protection, we thank you.

Stay safe, stay positive.


TUESDAY, 07 APRIL 2020

Dear Friends of Malaysia,

We acknowledge this is the challenging time for us to face the impact of the COVID-19 pandemic as tourism industry is one of the hardest hit.

With travel restriction imposed, this could have serious repercussion on the economy. But let us show our solidarity and be more responsible by putting people first.

Together, we must cooperate with health authority and support recovery measures for our industry to rebound.

In Malaysia, our medical frontliners are working tirelessly in battling second wave of pandemic COVID-19 throughout this Movement Control Order (MCO).

As of April 6, the total number of recovered and discharged patients is increasing tremendously, soaring up to 1,241 cases compared with 159 cases, two weeks before (23 March 2020).

This shows our government's utmost commitment and readiness to combat the growing number of reported cases amid coronavirus outbreak as it now surpassed one million of confirmed cases worldwide.

The fact that our Health Director-General, Datuk Dr Noor Hisham Abdullah has joined global coalition to accelerate COVID-19 clinical research in resource-limited settings, reflected the quality of our healthcare expertise on the international scene.

Our government is also committed to take pre-emptive measure by setting up the Quarantine and Treatment Centre for low-risk COVID-19 patients, under coordination of National Disaster Management Agency.

Not to mention, many organizations and government agencies have ramped up their efforts to contain the infection by sanitizing public amenities including hotels, banks and petrol stations.

Not only the assistance rendered by our universities and non-governmental organizations, Malaysian designers also lend their hands in sewing the much needed personal protection equipment (PPE) gowns for our medical front line workers.

In a meantime, since current situation might not be the best time to travel in Malaysia, let us hope for a better tomorrow. We truly understand that our traveller's priority is to stay safe, secure and healthy.

From pristine beaches to the breathtaking islands and rich tapestry of culture, Malaysia has it all, thus keep dreaming of your favourite destinations in Malaysia.

But until the right time is come, embark on your digital journey to Malaysia through our social media channels below:


WEDNESDAY, 01 APRIL 2020

Dear Friends of Malaysia,

While we go through this difficult time in our war against COVID-19, let us take comfort in the fact that we are in this together. Many of our industry and trade partners are working together to render assistance the best they can in their own capacity during this pandemic.

Disinfection work and thorough clean up at hotspot locations are made possible with volunteers and donations from generous benefactors from the industry to reduce further spread of COVID-19. Our hoteliers too have offered support in terms of lodgings and space to our medical heroes at no cost to help ease their burden while they battle at the frontlines for us.

Here in Malaysia, we are committed in ensuring the health and safety of the people in our shores. This is clearly demonstrated when our Government placed a Movement Control Order effective 18 March to 14 April in a bid to contain the virus. As at 1st April 2020, we are happy to see the recovery of 645 COVID-19 positive patients, including tourists in Malaysia.

We are hopeful that we can weather this storm, especially when each of us contribute the best way we can.

Let’s continue spreading messages of positivity like our hotel friends here, who put up words of encouragement in support of #stayhome movement to eliminate COVID-19:

As always, stay safe and healthy.

RELATED NEWS:
1. Malaysia starts nationwide disinfection efforts to prevent coronavirus spread – Click here
2. Tune Hotels offers free lodging to HKL's medical frontliners – Click here
3. OYO offers free rooms too to Covid-19 frontliners – Click here
4. A message of love and hope from Kuching hotels – Click here
5. Health DG pays tribute to health workers – Click here
6. Hotel-hotel di Malaysia Manfaatkan Lampu Kamar untuk Sampaikan Pesan Positif Saat Masa Lockdown – Click here


FRIDAY, 27 MARCH 2020

Dear Friends of Malaysia,

In these trying times, the privilege we have of being able to travel must be now put on hold. Though that does not quell our thirst for discovering new cultures in different countries, we now need to act in solidarity and focus on saving lives. However, while we #stayathome in support of our frontliners who are working tirelessly to protect us, we can hope for a better tomorrow. Let us be positive as we go through this together. In the meantime, we can hold on to our dreams and make plans to travel later. Join us as we take you on a digital journey to #Malaysia on our social media channels below:


SUNDAY, 22 MARCH 2020

Frequently Asked Questions (FAQs) on The Movement Control Order (MCO) Ministry of Tourism, Arts and Culture

Tourism & Culture Sector

Can I apply for Malaysia My Second Home Programme (MM2H)?

Yes. All new applications can be submitted via post. Documents for other application such as withdrawal on savings and termination can be issued via email at mm2h@motac.gov.my . However, all transactions related to MM2H are CLOSED until 30 April 2020.

Will the programmes and activities under Ministry of Tourism, Arts and Culture (MOTAC) involving public be continued?

All programmes and activities involving public under MOTAC will be POSTPONED to another date that will be notified later through MOTAC website at www.motac.gov.my

I have made plans to take a holiday in Malaysia and made all the necessary payments. Can I continue my holiday?

Under the Movement Control Order (MCO), the public is barred from going to all tourist areas for all social activities and if the visit does not involve essential services. You are advised NOT to continue your holiday.

I have paid for hotel booking before the MCO was announced.Can I ask for a refund?

The public is advised to talk to the hotels on refunds for bookings made during this period.

How about students studying in Akademi Seni and Budaya Kebangsaan (ASWARA) and Institut Kraf Negara (IKN) during the MCO period?

All ASWARA and IKN students staying in the hostel are NOT ALLOWED to leave their campus. Meals are provided and the health as well as the welfare of students will be monitored from time to time by the institution.

I have just finished performing cultural show overseas. Can I return to Malaysia during the MCO period?

You are allowed. Any Malaysian overseas can return during the period. However, individuals must go through health screening and perform self-quarantine.

Will museum/library/Istana Budaya)/archeological site/Malaysia TourismCentre be operating during the MCO period?

All public facilities under MOTAC are CLOSED until 30 April 2020. Full list of these facilities could be referred via this link:
http://www.motac.gov.my/media2/siaran/semua-fasiliti-awam-di-bawah-kementerian-pelancongan,-kesenian-dan-kebudayaan-motac-ditutupsementara-sehingga-30-april-2020

Public CAN also access 13.2 million online digital reading materials for free via website www.upustaka.gov.my

Travel Agency (Licensing)

Is the counter for licensing applications open during MCO?

No. All over-the-counter in headquarters and MOTAC state offices related to tourism licensingincludingbusinesstraveloperator,touristguide,tourismtraining institute and registration of rated accommodation premises, spa centre and foot massage centre is CLOSED until 31 Mac 2020 except online application. However, the process of documentations will only take place by 1 April 2020 subject to the complete application. Online payment is CLOSED for licensing purpose.

Will compound or fine be imposed on the late renewal of tourism licensing throughout the MCO?

No

Will travel agency be operating throughout this period?

Not allowed. Travel agency is not classified under essential services according to Required Service Schedule (Regulation 2) P.U (A) 2020 (Jadual Perkhidmatan Perlu (Peraturan 2) P.U(A) 2020). Travel agency is only allowed to provide transportation from tourist accommodation premises to the airports or ports and back to the tourist accommodation premises.

Can the public refund their hotel/accommodation/homestay booking they have made for before the implementation of MCO? (including online platform)

The refund is subject to the terms and conditions between service provider and customer (including online service provider). Public is urged to discuss directly with the service provider on refunds for bookings made before the implementation of MCO.

Are courses organised by Tour & Travel Management Course (TTMC), Tour & Travel Enhancement Course (TTEC), Courses Improving Umrah Control (KPPU) and Continuous Tourism Related Education (CTRE) by the Tourism Training Institute (ILP) still allowed during the Movement Control Order?

No. Courses by these organisations have been postponed until further notice.

Are Tourist Guides (TG) allowed to continue their guiding throughout the MCO?

No. Any guiding activities by TGs are not allowed throughout this order in effect.

Are Tour Buses & Car Rental activities still allowed to operate throughout the Movement Control Order?

Tour Buses & Car Rental activities in Sabah, Sarawak, and Federal Territory of Labuan are not permitted throughout this order in effect. However, Tour Buses & Car Rental activities for states in Peninsular Malaysia, kindly refer to the Ministry of Transport (MOT).

Tourist Accomodation Premises (Hotel / Resort/ Budget Hotel/ Apartment Hotel & more)

Are tourist accommodation premises allowed to operate during the MCO?

All tourist accommodation premises are allowed to operate on a minimum basis. However, all guests of the tourist accommodation premises must stay in their respective rooms during the Movement Control Order. Dining services at the tourist accommodation premises are only for their in-house guests through room service. Additional services and facilities such as pool, playground, gym and spa are not permitted. Check-ins at tourist accommodation premises during the order are allowed, but on a small and limited scale. For guests at tourist accommodation premises who have to extend their stay due to the implementation of MCO, they may book and/or check in with the tourist accommodation premises according to their budget. However, new check-ins for domestic tourists or newcomers are not allowed.

Are tourist accommodation premises allowed to accept check-in by contract guests (e.g. flight crew) during the MCO?

Yes, tourist accommodation premises can accept check-in by contract guests subject to compliance with applicable terms during the MCO.

Can tourist accommodation premises that provide health services operate during this control period?

Tourist accommodation premises that provide health services are allowed to operate subject to compliance with applicable terms during the MCO.

Will the employees of the tourist accommodation premises be paid salary?

It is subjected to the Employment Act 1955. Kindly refer to the Ministry of Human Resources.

I am staying at a five (5) star hotel, can I move to another hotel due to financial constraint?

For guests at tourist accommodation premises that have to extend their stay during this MCO, they may check-in at any tourist accommodation premises according to their budget. However, new check-ins for domestic tourists or newcomers are not allowed.

What should the tourist accommodation premises do if in-house guests are suspected or diagnosed positive COVID-19?

The tourist accommodation premises should contact Crisis Preparedness Response Centre (CPRC)/ any Health Centre nearby immediately.


THURSDAY, 19 MARCH 2020


TUESDAY, 17 MARCH 2020

On 16 March 2020, the Prime Minister of Malaysia, Tan Sri Muhyiddin Yassin has declared a Movement Control Order which subjects the entire country to certain restrictions in movement in response to the rising cases of the coronavirus or COVID-19 in Malaysia. This order will come into effect from 18 to 31 March 2020.

The order outlines six restrictions made under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967, which include restrictions on the entry of all tourists and foreign visitors into the country throughout the containment period. The order also provides that all Malaysians who have returned from overseas travel are required to undergo a health check and impose a self-quarantine for a period of 14 days.

Tourism Malaysia is committed in working together with the tourism industry players and relevant organisations, under the guidance of the Ministry of Health to make sure that tourists are informed on the latest updates on COVID-19 related to the tourism industry. While we strive to ensure the excellence of the tourism sector in Malaysia, we recognise that the health and safety of people is of utmost priority.

We appreciate your interest in Malaysia and your kind understanding in this difficult time. We hope that any visitors planning to visit Malaysia in this month and the near future can seek for information and advice from their carriers and agents.

We look forward to welcoming you with the hope that these troubled times will pass soon.

Stay safe, stay positive.

Below is the excerpt of the Movement Control Order as delivered by the Honourable Prime Minister of Malaysia on 16 March 2020 that has been translated into English:

Movement Control Order
Effective: 18/3/2020 – 31/3/2020

This control order is made under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967. This Movement Control Oder includes:

  • General prohibition of mass movements and gatherings across the country including religious, sports, social and cultural activities. To enforce this prohibition, all houses of worship and business premises should be closed, except for supermarkets, public markets, grocery stores and convenience stores selling everyday necessities. Specifically for Muslims, the adjournment of all religious activities in mosques including Friday prayers is in line with the decision of the Special Committee Meeting (Mesyuarat Jawatankuasa Muzakarah Khas) on March 15, 2020;

  • Sanctions cover all Malaysians traveling abroad. For those who have just returned from overseas, they are required to undergo a health check and impose self-quarantine for 14 days;

  • Restrictions on the entry of all tourists and foreign visitors into the country;

  • Closure of all kindergartens, government and private schools including daily schools, boarding schools, international schools, tahfiz centres, and other primary, secondary and pre-university institutions;

  • Closure of all public and private higher education institutions (IPTs) and skills training institutes nationwide;

  • Closure of all government and private premises except those involved in essential services (water, electricity, energy, telecommunications, postal, transportation, irrigation, oil, gas, fuel, lubricants, broadcasting, finance, banking, health, pharmacy, fire, prison, port, airport, safety, defense, cleaning, retail and food supply).


FRIDAY, 14 FEBRUARY 2020

Tourism Malaysia is continously monitoring the latest developments on the outbreak of the novel coronavirus (COVID-19).

Malaysia has managed to successfully record cases of recovery of patients diagnosed with COVID-19, including foreign tourists. High level of professionalism and commitment are shown by relevant authorities in ensuring effective preventive measures are implemented to prevent the spread of the virus in Malaysia.

It has come to our attention that there are a few countries who have issued travel advisory to their citizens cautioning against travelling to countries affected by COVID-19.

Tourism Malaysia wishes to highlight that tourist attractions in Malaysia are safe to be visited. All tourist attractions in Malaysia are operating as usual and are still welcoming many tourists today.

Tourism Malaysia is working closely with the Health Ministry (MOH) to ensure the safety of tourists in this country. Tourism Malaysia‘s offices in over 30 countries have been mobilised to channel current and correct information while providing assistance to foreign tourists who plan to visit Malaysia.

In general, Malaysians show positive sentiments in receiving foreign tourists in Malaysia, in line with our image of Malaysian Hospitality which is renowned worldwide. Various effective measures have been executed by the relevant authorities as well as the private sector. Service providers and operators in the tourism sector are reminded to constantly adhere to the rules and measures to prevent the spread of COVID-19 as outlined by the World Health Organization (WHO) and MOH.

Events and programmes that have been scheduled are to proceed as planned, provided that strict health checks are in place. Currently Malaysia is hosting the PATA Adventure Travel Conference and Mart (ATCM) in Kota Kinabalu, Sabah which managed to attract 368 delegates from 33 countries on its opening day where 40% of the turnout consist of international delegates. The enthusiastic reception to the conference attests to the confidence the international delegates have in the measures Malaysia has taken in dealing with COVID-19.

Tourism Malaysia is committed in working together with the tourism industry players to make sure the tourists in Malaysia are safe and comfortable while visiting our shores. Many tour packages and deals will be offered to ensure that Malaysia continues to be attractive to tourists as a preferred destination.


THURSDAY, 6 FEBRUARY 2020

  • Malaysia continues to be diligent in our commitment to ensure the safety of our people and tourists visiting our country. We would like to give assurance that Malaysia is safe to travel.

  • All tourist destinations including shopping malls, beaches and attractions in Malaysia are operating as usual.

  • Tourism Malaysia will continue to work closely with the authorities to monitor the situation and inform the public and tourists accordingly.

  • For more information on the 2019-nCoV situation in Malaysia, please refer to the Health Ministry (MOH) of Malaysia and the World Health Organisation (WHO)

Tourism Malaysia
Tourism Info Line
1300 88 5050
Email: enquiries@tourism.gov.my

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